foolishly asked my 16 yr old son to vacuum while i was out...He started vacuuming, he noticed it was making a strange noise, a low noise rather than the high rev noise it normally makes....there was also a burning smell...instead of stopping he carried on until the dyson just died...it now does not work at all, tried changing fuse, no different...has he killed it for good? its a dc14 animal, about 3 yrs old. I have 4 children and need to vacuum!!!!..thanks
It sounds like the motor has overheated and has now been irrepairable damaged.
The motor has a built in over-current trip to protect itself (and you if it seriously overheated and caught fire). This normally automatically resets itself, however if the motor has just about had it, the moment it is switched on, it just trips again.
The primary cause of motors overheating is that the filters are not cleaned or replaced frequently enough. Dont be fooled by Dyson's "lifetime filters". They need to be regularly cleaned and replaced when necessary.
Replacement motors are avaible on eBay for about £25, however repalcing one requires good DIY skills and tools.
Have a look at www.dysonmedic.com and see if you feel you can tackle it yourself. If not, take it to a repair shop or call the Dyson helpline.
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thanks so much for taking the time to reply...sounds like we need a replacement!!!...will get the dyson ball this time..hope it's good! thanks again!
" - heather_rans
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