Question about Royal 1280MX Shredder

2 Answers

Only runs in reverse

After using my shredder a good deal it will only run in reverse. How can I fix it?

unit only runs in reverse mode.

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  • Reverse Mode Mar 15, 2008

    We have a model DS-1 and are experiencing the same problem (it only runs in reverse). We've checked to make sure all visible paper has been removed, however, are still having problems.

    We appreciate any input you can give.


  • madodd Jun 03, 2008

    Fellowes w11c only runs in reverse. obviously have jamed the thing!!

  • massagirl Aug 01, 2008

    I have a AS602MX Aurora, with the mesh basket. It is a cross cutter. One day, I put newsprint in it and boom! It no longer worked in forward gear. I called Aurora and they told me it was kaput. I refuse to believe that. They told me I could try vegetable oil and running a thick piece of paper through it to clear it, but alas, it still only works in reverse. Can anyone help me?

  • Anonymous Aug 05, 2008

    I have a Fellowes DS1, and have used it very lightly for a couple months. Today I find that it only runs in reverse.

    The Fwd. switch simply clicks sort of quietly.



    What am I going to do with a shredder that only works in reverse?

    I went to the the site, and it had no difinitive solution.



    I am P*ssed.

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  • 102 Answers

Please post brand and model

Posted on Feb 23, 2008

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The Royal 1280mx has 2 relay switches, used to reverse the direction of the DC motor. One of the relays is fused/stuck in the activated (reverse) position. There are 3 relay switches on the circuit board; the direction reversal relays are located next to each other, near the motor connector. Replacing the relays should fix the problem. You can also try removing the relays from the circuit board and smack them on a table in an effort to free the stuck relay.

Posted on Oct 18, 2008

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Posted on Jan 02, 2017

fellowesrep
  • 102 Answers

SOURCE: Only runs in reverse

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

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Shredders have a manual switch for reverse..... if you have tried this, then there could be a possibility that the switch has dust of paper in it and the contacts not making contact for the reverse cycle... or the switch is faulty. If you have any electrical knowledge, you can do a test with an ohm meter for continuity in the reverse mode.... or remove the switch and blow it out with an air compressor. If you mess with electrical, ALWAYS REMEMBER TO UNPLUG THE SHREDDER!!!
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On most shredders ideal unjamming would be by trying the reverse, if that fails there's 2 options: 1 - opening the unit by removing screws (usually 5) and using small narrow flat screwdriver carefully clearing out all the stuck paper/cardboard from in between two rollers, but be carefull and make sure the power cord is NOT plugged into wall socket. 2 - without dissassembling the unit spray some WD-40 into the shredders feed opening and let that cardboard soak for a while. WD-40 will soak into cardboard and any stuck paper and will loosen it, you might need to spray couple of times allowing to soak in between sprays, but this definitely does the trick. Once sprayed 2-3 times allowing to soak for at least 10 minutes between sprays simply swich the shredder on and use reverse and all stuck paper should come out. Be advised after unit was cleared you must use some spray oil to protect the blades. Once oiled allow unit to run in reverse for at least 2 minutes, the swich it off. 15-20 minutes later your shredder will be good as new!! Hope this helps ;)

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Only runs in reverse


I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

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