Question about Cuisinart DCC-2000

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Water won't move from reservoir/showerhead to carafe

The water in our 14 cup Cusinart coffemaker heats up, but then seems to get stuck and does not pass through the "showerhead" and basket with the ground coffee. Then coffeepot beeps as though the pot is brewed after a minute or two, though there is nothing in the carafe.
We think it's clogged, but don't know how to get to the clog. Any ideas? 
It's too expensive to throw away and we'd love to find a repair person in the area if we can't do it ourselves (Minneapolis).
(The product number is actually DCC-2200, which isn't on the list)

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  • cderekreed Jul 26, 2008

    I have the same problem and attempts to decalcify have failed!



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You can try cleaning the unit first and if that doesn't work you can contact Cuisinart Warranty at 1-800-726-0190 and see what they can do for you. Do you have the original user manual that came with the machine?

As per my book on my unit (DCC-2000) you can try decalcifying the unit. I have never had any problems with that, but I use filtered water all the time and that may be the reason mine is working very well (except leak) after 18 months of age.

Per user manual....

Decalcification refers to removing the calcium deposits which form over time on the metal parts of the coffeemaker.

For best performance from your coffeemaker, decalcify the base unit from time to time. The frequency depends upon the hardness of the tap water and how often you use the coffeemaker.

To clean, fill the water reservoir to capacity with a mixture of 1/3 white vinegar and 2/3 water. Turn the coffeemaker on by turning the ON/OFF knob. One cycle should be sufficient to adequately clean the coffeemaker. When the cycle is completed and the five beeps sound, turn coffeemaker off. Repeat operation, this time using fresh cold water.

Good luck and I hope this helps your problem.


Posted on Jan 14, 2008


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