Water won't move from reservoir/showerhead to carafe
The water in our 14 cup Cusinart coffemaker heats up, but then seems to get stuck and does not pass through the "showerhead" and basket with the ground coffee. Then coffeepot beeps as though the pot is brewed after a minute or two, though there is nothing in the carafe.
We think it's clogged, but don't know how to get to the clog. Any ideas?
It's too expensive to throw away and we'd love to find a repair person in the area if we can't do it ourselves (Minneapolis).
(The product number is actually DCC-2200, which isn't on the list)
Re: Water won't move from reservoir/showerhead to carafe
You can try cleaning the unit first and if that doesn't work you can contact Cuisinart Warranty at 1-800-726-0190 and see what they can do for you. Do you have the original user manual that came with the machine?
As per my book on my unit (DCC-2000) you can try decalcifying the unit. I have never had any problems with that, but I use filtered water all the time and that may be the reason mine is working very well (except leak) after 18 months of age.
Per user manual....
Decalcification refers to removing the calcium deposits which form over time on the metal parts of the coffeemaker.
For best performance from your coffeemaker, decalcify the base unit from time to time. The frequency depends upon the hardness of the tap water and how often you use the coffeemaker.
To clean, fill the water reservoir to capacity with a mixture of 1/3 white vinegar and 2/3 water. Turn the coffeemaker on by turning the ON/OFF knob. One cycle should be sufficient to adequately clean the coffeemaker. When the cycle is completed and the five beeps sound, turn coffeemaker off. Repeat operation, this time using fresh cold water.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I'm writing this same answer on all issues related to "add water" issues. We just purchased a brand new 2.0 yesterday and were trying to make our first cup but could not get past "add water". Among other instructions Customer Service said the water needed to be luke warm/ room temperature. We even microwaved the water jug for a minute but it didn't work. What did work was filling the reservoir half full of jug water and then adding nearly boiling water until the reservoir was at Max level. I pushed Continue and it began to work. I used a digital thermometer and saw the water temp was 113 degrees. I hope this helps you.
Can't use a thermal carafe with this unit even if one were available. The thermal carafe doesn't require a heating unit under it while sitting on the coffee maker. It keeps the coffee hot by it's built in insulation in the pot.
Just buy a regular insulated pitcher at most any appliance outlet (WalMart, Target, etc.) and pour it in it. Just shut off the coffee maker then.
The good news is there is nothing wrong with your coffee maker!
With any coffee maker that heats up the water, you're going to lose some of that water to the heating process (steam, etc.). You also don't get every bit of water out of the machine.
So that's why you need to look at the water reservoir level indications instead of using the graduations marked on the glass coffee carafe.
Typically, once you've figured out how you coffee maker works, I'd just "add" 2 more cups of water in the glass coffee carafe to get the amount of cups you want to brew.
I know my coffee maker is pretty close to exactly 2 cups shy of whatever I put in the glass carafe that I pour into my coffee maker. That's when I noticed the markings inside the water reservoir that didn't match the coffee pot. It was always 2 cups shy, so I just put 8 cups of water (using the carafe) to get 6 cups in the morning.
So I suggest you just you make these small adjustments to your water measuring and you'll get the right amount of brewed coffee out of your machine!
before plugging in place your empty filter basket in the coffee maker and place a pot under it. Slowly pour in two pots of water using the pour pitcher. Now you can plug it in. it'll take 15 min to heat up first time . when you brew your first pot leave your water level a little short,because the water will expand (only the first time)
Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:
1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz. Note: Some coffee makers define as little as 5 oz as a cup.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.
I have a PDF of the user manual if you want me to e-mail it to you. In the meantime, here is my Wiki Manual (BTW, pagan, the machine does make hot espresso or cappucino, but it doesn't froth per se like a regular espresso machine - it just heats the milk internally and dumps it into the espresso):
General Directions for Making Iced Cappuccinos -Place carafe on top of drip/tray grate with handle touching right front of ICAPP – the ice fill lines should be visible when looking at front of unit -Turn “milk knob” to OPEN position, and open lid of ICAPP -Remove milk container, espresso collector, espresso spinner cup and cover -Put espresso collector back in place with two plastic teeth facing front of machine -There is a stepped fill line inside water reservoir that measures off 1,2, and 4 cups -Fill water reservoir with either 1,2 or 4 fill line cups – do not overfill to avoid damaging the electronics -Add espresso grounds to espresso spinner cup -Line up teeth of spinner cup cover with spinner cup so that the cover locks into place -Fill milk reservoir with 3 oz of milk per cup of iced cappuccino that you plan to make – there is a fill line that measures off 2 cups or 4 cups -Fill carafe with either 2 cups worth of ice or 4 cups, depending on how much iced cappuccino you plan to make -Press down on lid and turn milk knob to HEAT postion -Turn ICAPP on using the ON/OFF button – it will begin to heat – takes about 5-6 minutes (HEAT light will stay on during this process – doesn’t make noise or steam for several minutes) -When READY light turns green, turn the milk knob to the DISPENSE MILK position – your espresso and milk will start dispensing -Unit turns itself off automatically when ready – takes several minutes
Cuisinart Coffeemaker Decalcification Process Run 2 cups distilled white vinegar and 2 cups water through the system - brew it like it was regular coffee. Then run plain water through the coffemaker to rinse the vinegar out and make sure the decalcification was successful. Repeat as needed. Don't forget to remove the charcoal water filters first. -Tha Mp3 Doctor
the tube that attaches to the heating element is calcified inside. water cannot flow through it. i have the same problem and havetried vinegar solutions and even straightvinegar to loosen up the clog. no help so far. i am looking for a new heating element to fix it
I called Cusinart support and they told me to fill with 2 cups of white vinegar and the rest water, let set for three hours. Did that. Had to keep hitting the on button to get this solution through. Then used a solution of one cup of vinegar and water and this ran through the whole cycle. Ran three more with just water and now it works just fine. Brewed coffee this morning with no problem. Didn't think this would work but seems to have solved the problem. They do suggest you decalcify once a month using the vinegar solution...hope I remember to do this as it would be a lot easier than having to get hitting the on button. Good luck!