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Xbox live update help

I bought a used xbox and the person had xbox live on it now when i turn it on it tries to update it but i don't have xbox live acc and it does nothing when i hook it to the internet. it will not play any games it just stays on that screen. xbox help support cannot help me because i cannot read the info they need to reboot it any suggestions?

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Re: xbox live update help - Microsoft Xbox Console Video Game Consoles

Make sure you have the right cords.

Posted on Jan 06, 2008

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If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?

The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

Feb 22, 2014 | Microsoft Xbox 360 Console

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Alright my girlfriend just got an xbox and she has everything set up, but she cant connect to live because a text pops up that says that it requires an update but she said that it has said that 5 times....

The easiest way to update your console software is to connect to Xbox LIVE. To update your console by using Xbox LIVE, all you need is an Internet connection.
  1. Connect your Xbox 360 console to the Internet. To learn how, please see How to connect to Xbox LIVE.
  2. On the console, go to My Xbox, and then select System Settings.
  3. Select Network Settings.
  4. Select Wired Network or the name of your wireless network, if you are prompted to do so.
  5. Select Test Xbox LIVE Connection.
  6. Select Yes if you are prompted to update the console software.

If you receive a connection error, try using the Xbox LIVE Connect Solution.

Console update did not install successfully?

If her system says that she needs an update then likely her connection should be getting to Live. You might need to clear her cache first and then try the steps above. Here is how you will clear your cache:

To clear the system cache

  1. Go to My Xbox, and then select System Settings.
  2. Select Memory.
  3. Highlight any storage device, and then press Y on your controller.
    (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
  4. Select Clear System Cache.
  5. When prompted to confirm storage device maintenance, select Yes:

Aug 03, 2011 | Microsoft Xbox 360 Console

1 Answer

Systems need up dating disc

You're Xbox 360 does not need a specific disc to update. When you log into Xbox Live, and your system needs an update, it will usually give you the choice to update, or not, but you don't need a disc to do so. To sign up for Xbox Live, access the Sign Up feature on your Xbox Dashboard. You can also sign up for Xbox Live at the following link

Xbox Live does cost money.


Jun 28, 2011 | Microsoft Xbox 360 Console

1 Answer

Do not want to update

If you don't update Xbox Live System updates, you are not allowed to enter Xbox Live due to security reasons. If you choose not to update on a game, you will not be able to play that game on Xbox Live specificly due to the same reason.

Jun 21, 2011 | Microsoft Xbox 360 Console

1 Answer

I updated my xbox 360 modified yesterday. I used to play pirated dvds before but when I finished the update, the play game icon was changed to play dvd. I tried to removed the last update and even...

i had the same problem i think,do you mean you updated with xbox live and you had custom fw on there b4? if so visit for help

May 27, 2011 | Microsoft Xbox 360 Console

1 Answer

My xbox 360's connection with xbox live stopped

download the next update to a usb stick via pc and install it on your game system-I had the same problem with an update a while back and had to wait for them to create another update with the patch

Apr 07, 2010 | Microsoft Xbox 360 Console

1 Answer

Can't figure out how to do internet updates, no users guide

create an xbox live account. if updates needed, they will start when turning on system and connected to xbox live

May 18, 2009 | Microsoft Xbox 360 Elite Console - Black

2 Answers

My 360 will not read ANY disc

Well, a good start is to clean the drive.  Any cd/dvd lens cleaner will work.  If you are still having problems, there are other places that will repair them fairly cheap if they are out of warranty.  From my understanding, the warranty is non-transfereable.  The person you bought it from still is covered though.  As far as info about updates messing up the dvd drive, there was an issue with the fall update, but that was a few years back.  Have you tried to re-update your xbox?

Mar 02, 2009 | Microsoft Xbox 360 Console

2 Answers

Updating erroe

You might have a connection to Xbox live, but does media center work and connect with the xbox too?? If it doesnt make sure it does, then try to update the console.. i hope you get it fixed..!

Nov 05, 2007 | Microsoft Xbox 360 Console

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