HP Photosmart C6180 All-In-One InkJet Printer
Problem for HP Photosmart C6180 All-In-One InkJet Printer

HP C6380 printer scans black only




By capeadieuadm on Nov 07, 2009

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HP C6380 printer scans black only
Comments:

Nov 07, 2009

- Hi Mate I will try what you have suggested. Thanks v much. I use a MAc so will just re load the cd. Wow - very fast help!

Clarification Request

Posted by k7_Techie on Nov 07, 2009

Hi, This may be due to improper scanner preference settings. Just reinstall the scanner driver using the CD media provided along with your device. Then go to start -> programs -> accessories -> scanner and camera wizard. Try scanning from it and everything should work fine. I hope this is useful to you.

Solution #1

posted on Nov 07, 2009
Not Helpful)

krjn911

Rank: Master 
Rating: 61%, 10 votes
open the HP printer center and check the settings and preference of the scan.
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