Question about Whirlpool GHW9400 Duet Washer
OK everyone. First I got the DL (door lock fault) I replaced that item ( my system is stackable so it is a pain lifting down the dryer each time)
Now the Bag of SH** is giving us the F11 code. Sorry guys but I have never had the misfortune to own such a load of junk. Which board do I now replace. The CPU is in two parts. Do I spend another 500 bucks ?
I told my good wife we may just go ahead and buy a new cheaper washer.
How this company can get away with this is just beyond me. A car is made up of thousands of components and most run (new) for over 150.000 miles.
This less than 30 component load of garbage can not enen run less than 60 washings before it junks out. Thank god they do not make aircraft engines. For the love of my sanity can some one help before my wife leaves me.
I have the Whirlpool Duet Front Loader & it has been flashing F11 / DL. I've been able to unplug & plug back in & it starts working. I've been reading all this info & am curious what the other person meant by "I wish I'd known about the WD 40". I can't find anything on it. I have WD 40, my clothes are wet & locked in the machine right now! I need help!!! I called the Whirlpool 800 # customer service this morning & of course their closed. According to all these blogs, they wouldn't be able to help me anyway! Please help!!
First lets get your door unlocked so you can get the clothes out.
Remove the lower front panel from the washer. Reach up to the bottom of the latch and you will feel a tab hanging from the latch. Pull down on it and the door will unlock.
When you have the panel off you should see a tech sheet, probably on the right as you are looking at the machine. This tells you what to check for each fault code.
The F 11 code is for a communication failure between the main control board and the motor control board under the machine.
The DL is for a door latch problem as you already know.
If you are now getting both codes, you either have two seperate problems (unlikely), or the main control is the problem.
The only thing that the 2 codes have in common is the main control at the top rear of the machine. Loose wiring connections at the board and faulty solder joints in the boards are the most common problems we run into with electronic controls.
Most likely the door latch was not the problem the first time you got this code. The latches are usually pretty reliable unless the switch actuator gets broken, which won't give a code, it just won't start.
Check your owners manual for the warranty information. These machines used to have a 2 yr warranty on the control boards. Warranty policies changed industry wide in fall of '06 so they may only be covered for a year on yours.
Post back if you have any questions or need help.
Posted on Jan 05, 2008
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Posted on Jan 02, 2017
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Dec 10, 2015 | Washing Machines
on Dec 04, 2009 | Washing Machines
Hello and welcome to FixYa
DL f is a door lock error and is caused due to an issue with the door lock when it is unable to lock/unlock. Please check the door lock mechanism/door switch assembly and replace the part that has gone bad so that the issue is resolved. Please get back to me if you have any other questions.
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