Question about Whirlpool GHW9400 Duet Washer

1 Answer

Error code F 11/ DL

OK everyone. First I got the DL (door lock fault) I replaced that item ( my system is stackable so it is a pain lifting down the dryer each time)
Now the Bag of SH** is giving us the F11 code. Sorry guys but I have never had the misfortune to own such a load of junk. Which board do I now replace. The CPU is in two parts. Do I spend another 500 bucks ?
I told my good wife we may just go ahead and buy a new cheaper washer.
How this company can get away with this is just beyond me. A car is made up of thousands of components and most run (new) for over 150.000 miles.
This less than 30 component load of garbage can not enen run less than 60 washings before it junks out. Thank god they do not make aircraft engines. For the love of my sanity can some one help before my wife leaves me.

I have the Whirlpool Duet Front Loader & it has been flashing F11 / DL. I've been able to unplug & plug back in & it starts working. I've been reading all this info & am curious what the other person meant by "I wish I'd known about the WD 40". I can't find anything on it. I have WD 40, my clothes are wet & locked in the machine right now! I need help!!! I called the Whirlpool 800 # customer service this morning & of course their closed. According to all these blogs, they wouldn't be able to help me anyway! Please help!!

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  • piling_up May 25, 2008

    I too am getting the dL fault code on my Duet washer. It seems to be intermittant as it will work sometimes and then other times not. I am going to call on Tuesday morning to see if my warranty is still in effect as I had it extended. I am getting very frustrated as the ;aundry from my family of nine is piling up fast!!

  • cderekreed Jul 05, 2008

    I have the same problem with the F11/DL error code!

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  • 290 Answers

First lets get your door unlocked so you can get the clothes out.
Remove the lower front panel from the washer. Reach up to the bottom of the latch and you will feel a tab hanging from the latch. Pull down on it and the door will unlock.

When you have the panel off you should see a tech sheet, probably on the right as you are looking at the machine. This tells you what to check for each fault code.
The F 11 code is for a communication failure between the main control board and the motor control board under the machine.
The DL is for a door latch problem as you already know.
If you are now getting both codes, you either have two seperate problems (unlikely), or the main control is the problem.
The only thing that the 2 codes have in common is the main control at the top rear of the machine. Loose wiring connections at the board and faulty solder joints in the boards are the most common problems we run into with electronic controls.
Most likely the door latch was not the problem the first time you got this code. The latches are usually pretty reliable unless the switch actuator gets broken, which won't give a code, it just won't start.
Check your owners manual for the warranty information. These machines used to have a 2 yr warranty on the control boards. Warranty policies changed industry wide in fall of '06 so they may only be covered for a year on yours.
Post back if you have any questions or need help.
Thanks/Mike

Posted on Jan 05, 2008

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SOURCE: Error code F 11/ DL

i had same error code F11 and DL.....I sprayed the door lock (inside) with WWD40......so far works OK

Posted on Dec 09, 2007

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Washer was working.. electicity whet out... when emergency generator came in.. door lock message.. nothin I do works


Why is the "F dl" light come on - Kenmore Elite HE3 ...

https://www.ifixit.com/.../Why+is+the+%22F+dl%22+light+come+o...

iFixitThese are the errors for error code F/dL Door Lock Error Condition A Door Lock ... orrepair the following Door Lock Mechanism broken or removed from the Door ... these are usually indications of a failed door latch assembly and will require replacement. ...FdL code would not reset until I turned washer on to start load.

Troubleshooting - Support - Dexter Laundry

www.dexter.com/support/troubleshooting/
Dexter Washer Troubleshooting. Select your problem form the following list to reveal a list of possible solutions and supporting documentation. Constant ... F1 / Door Lock Error Door failed to lock properly. + ... Error Code F13, F15, F17, F19 +.

Washing Machine Fault Codes « Tips, Tricks & Recipes

www.appliancefactoryparts.com/blog/.../washing-machine-fault-codes/
Feb 20, 2010 - Failure Code, Condition, Check/Repair. "F1?, Water ... "F7?, Door lockrelease fault, ?· Bent pull-rod for door latch. ?· Bad door latch ... Water overflow error, Water supply does not stop after sensing an overflow condition. Turn off household water supply to washer and unplug power cord. ?· Check wiring ...

Why won't the door open on my Kenmore front-loading ...


Dec 10, 2015 | Washing Machines

Tip

INTERMITTENT F-DL AND F-11 CODES


On Whirlpool duets, and the Kenmore HE series starting with the HE3 - HE5.
A common misdiagnosis is to replace the door latch when the user gets an F-DL error, or an F-11 & F-DL intermittently. If the machine shows an F-DL, and you hear a distinct clicking as the board attempts to latch the door just prior to the code appearing, the most common problem here is the door lock relay on the CCU. A good way to confirm is: after pressing start, while the CCU is attemting to latch the door, with the top cover removed, gently tap the top of the CCU with a screwdriver handle (or any blunt object) this will often free the relay. I've seen MANY door latches put in, only to replace the CCU a few days later.

on Dec 04, 2009 | Washing Machines

1 Answer

I have a fault code of "F DL "


Hello and welcome to FixYa


DL f is a door lock error and is caused due to an issue with the door lock when it is unable to lock/unlock. Please check the door lock mechanism/door switch assembly and replace the part that has gone bad so that the issue is resolved. Please get back to me if you have any other questions.


Kevin

Jul 29, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My whirlpool duet GHW9100L washer door will not unlock and code comes up F dl, any idea's?


Ff dl (failure fault door lock)

Door Lock Error
A Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times
before displaying the error.
Potential Causes
• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and
Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

The door lock may have to be removed and replaced to get past this failure.

Mar 18, 2010 | Washing Machines

1 Answer

My door keeps locking and then it wont open. It beeps DL or F11.


Hi There
I have found the codes for you and hope this will help you.
F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure
Thank you for writing to fix ya.
Best Regards Richard

Dec 27, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Kenmore elite HE4 has fault code of dl and F?


F-DL code is for your washer and if the main control has not been replaced then that is what I would replace most of the time F-DL is also seen with a F-11 code later in the cycle, i am sure you hear the washer try to lock the door a few times and pop up F-DL. the main control part # is based off of the model#

Sep 25, 2009 | Kenmore Elite HE4 Electric Dryer

1 Answer

Code dl-f machine will not start up, usually you hear the door lock and then water enters- but door does not lock which is why im thinking dl stands for door lock? i unpluged machine hoping it would reset...


Hello.

You are correct in that the fault code stands for door lock error. Here's the book answer:

Door Lock Error occurs if the door cannot be locked. It will try to lock it 6 times before displaying the error.

Potential Causes

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Replace failed component.

Try pressing pause/cancel several times to reset it.

Best regards, --W/D--

Aug 20, 2009 | Whirlpool Duet GHW9150P Front Load Washer

6 Answers

Error code F 11/ DL


i had same error code F11 and DL.....I sprayed the door lock (inside) with WWD40......so far works OK

Nov 20, 2007 | Whirlpool Duet GHW9150P Front Load Washer

5 Answers

I HAVE A FAULT CODE F 11 AND DL F


it looks as if your having a communication problem between your central control unit and your motor control unit.check wiring connection between these two components.if wiring is ok then you will have determine which of these components is malfunctioning.you can also remove kick plate and remove service manual located on either side at bottom.this should give you some help.

Jun 18, 2007 | KitchenAid KHWS01PMT Front Load Washer

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