New yellow cartridge installed. Printer still says it is empty. Tried two new ones so far. Have followed HP instructions to clean cartridge and contacts.
Question? Did you take off the STRIPS, before installing them?
Good Luck
Comments:
Nov 07, 2009
- Hello found on web. Hope the information helps. The link to see the entire explanation, will be below msg. Good Luck :0)
Support details
Issue
An Ink cartridge(s) are expired error message is displayed on the control panel display.
Solution
NOTE:
Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty.http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720604&cc=us&lc=en&dlc=en&product=1153494
I have exactly the same problem with my HP C6180 - I have now replaced the Yellow cartridge for the second time, assuming that maybe the first replacement was faulty, but I just bought a new multipack and can't afford to keep on trying a new cartridge in the vain hope that it will eventually work.
There has to be a fault with the printer, but of course it is now well out of warranty.......I previously regarded HP as a company that produced quality products, but this image is in danger of being severely tarnished, added on to of my daughters PSC2355 dying last week.
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