The best course of action, if the dvd drawer will not open, is to either remove the case and dis assemble the dvd drive to retrieve your dvd or otherwise u can take it to a authorised sharp agent and they can retrieve it for you, keeping in mind the problem reported you have caused, so u will pay for repairs in a normal cicumstance, as they do not cover mistakes like this.
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Asker's Testimonial
"
Thanks. It seems like such a trivial action has caused this machine to malfunction. I appreciate the quick come-back....not happy with my product.
" - mopnbroom