(877) 729-0812
We connect to your computer over the Internet to...
Before "re-formatting" have you attempted to "restore" the windows to a prior condition ?. If your PC is a Dell, HP, Acer, "Name Brand" , look to see you have all the recovery disks. If it's an older Machine prior to Windows XP you might want to consider "upgrading" software first and then proceed with a "re-formatting".