Question about Lexmark X7170 All-In-One InkJet Printer

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Trouble with copy and fax output

My copies are black -- no image produced; Copies sent are black on receiving end.

Alicia

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MY X7170 KEEPS TELLING ME TO LOAD PAPER AND THEN PRINT. THE MACHINE HAS PAPER THEN WHEN IT TRIES TO COPY IT IS EATING THE PAPER....HELP

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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When I fax it copies a black line is on the page. And when I copy from the top part it copies a black line. How can I fix that?


are you getting black lined copies while you are trying to send a fax or black lined images are obtained at the receiving end. Is there any problems while copying from platen glass. if it's ok, then check if there is any thing on the stream reading glass (the small sized glass plate meant for ADF) & clean it.

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Sent Image is solid black. Copies are also solid black. Does this represent a toner problem or is it an electrical/mechanical problem?


hi your cartridge is not installed properly, when the drum is not charging correctly with the specific voltage the image come black, remove the cartridge and reinstall it correctly it resolve the problem

Oct 27, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

Black copies being received


Your image scanner is bad. Try making a copy....if it comes out black but your incoming faxes are fine then your image scanner is bad. You can also print a report from the machine and it should come out fine.
The image scanner is the part that scans your originals before faxing them out or making a copy. There is a light bar that lights up when scanning. Either that light bar(l.e.d. array) has gone bad or the scanner itself is bad. If this is the case it is probably going to cost more to fix than the machine is worth. You could buy a new machine for what it would cost to fix.
Good Luck and Thank You for using Fixya.

Apr 22, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

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Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given


It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

I have a sharp UX P100 fax machine. my problem is


Scanner LED array, or lamp is blown. No light - No image.
Cheaper to replace than repair

Aug 21, 2009 | Office Equipment & Supplies

1 Answer

Panasonic UF-490 Fax machine is sending more than one fax


You might have a job stuck in memory. Message window should say 00%. Try this press Function key press 7 key press monitor key slowly 4 times press * key press 6 key scroll down to ALL JOB CLEAR press SET wait for reboot Good Luck

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Black vertical lines on the sent copies when faxed on Sharp UX 510


Lift the document feeder cover, and clean the scanner glass.

Please rate solution

Mar 31, 2009 | Sharp UX 510 Plain Paper Thermal transfer...

1 Answer

All copies and scanner outputs result in a totally black image


hi, 


its could be hardware issue, if you tell me which printer, then we can try some reset on that machine..........


Regards,  raj_p5983

Jan 23, 2009 | HP PhotoSmart C4180 All-in-One Color...

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