Question about Garmin StreetPilot c340 GPS Receiver

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"Acquiing Satellites" My new Garmin C340--Christmas 07' present--seems to be locked on "Acquiring Satelllites" when an address is plugged in. It worked for us the first time we used it, but no longer. I referred to the mianual, but there's no mention of it in there. Please help.

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Re: "Acquiing Satellites"

Two thoughts:
1 are you inside the city, inside or between tall buildings, if so get out into the open, so you can see clear sky, a 45 degree cone above. or
2 device burried inside the the car or truck, try for a few moments holding it in normal up direction, outside the vehicle so it's clear of metal obstructing the sky. (see 1 above)

certainly not conditions to work under, but these eliminate a few problems.

hope you didn't drop the unit, but after 1 and 2 above I start thinking, internal intermittant connection ? Good Luck GB_C

Posted on Jan 12, 2008

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My c340 stops at "locating satellites". I reset it

If your StreetPilot c300 or c500 series device is no longer acquiring satellites please read the article linked below to ensure that this is not being caused by something in your environment:

Why won't my unit acquire satellites?

If after reading the above article your unit is still having problems, please ensure that your unit's software is up to date. You can do this by using our WebUpdater® program.

If you have tried all of the above suggestions and your unit is still not acquiring satellites, you can perform a master reset by doing the following:

Note: A master reset will erase all waypoints or favorites and will restore your unit to the default factory settings.
  1. Start with the unit powered OFF and unplugged from power.
  2. Touch and hold the bottom right corner of the touchscreen.
  3. Power the unit ON and continue pressing the screen until a new message displays, "Do You Really Want To Erase All User Data?".
  4. Touch Yes and go through the set up again.
Take the unit outside and let it set with a clear view of the sky for 3-5 minutes to acquire satellites. If the unit still does not acquire satellites after this, please contact Garmin Product Support.

Nov 17, 2010 | Garmin StreetPilot c340 GPS Receiver

1 Answer

Acquiring satellites

my friend has the same unit his will only acquire satellites when unit is plugged in the cigarrette lighter

Jan 24, 2009 | Garmin nuvi 200W GPS Receiver

1 Answer

Garmin nuvi 350-can not change the location it is stuck on

you may need to reset it, as in resetting the c340, turn off and then press back on again, if this does not work maybe the reset button is in the same place as it is on my c340, instructions for the c340 is as follows: place your thumb nail in the groove located under the Garmin logo on the face plate, gently pull off the face plat, press the reset button, turn the unit back on and hopefully it will operate normally

Dec 28, 2008 | Garmin Nuvi 350 Car GPS Receiver

1 Answer


First, be sure you are outside, in the open when making this diagnosis. Some cars have metallic defrosting layers, which blocks the GPS signal. If, when outside in clear view, you still have problems, try this...

Have you tried a hardware RESET? The button is hidden behind the front panel, which snaps off by a fingernail slot located directly under the GARMIN logo on the front panel.

* Use caution removing and reinstalling the front panel... it's somewhat fragile... wiggle it a little to get it off.

Press where it says "Press to Reset", hold for a second or two. Charge the unit with the car cord or USB cable, then try to turn it on again.

Once you can get the unit to (hopefully) turn ON, you should run all updates (there may be several!) using Garmin's Webupdater. (Connect to computer with USB cable first.)

Hope this helps!!

Jun 18, 2008 | Garmin StreetPilot c340 GPS Receiver

1 Answer

New Garmin 330 stuck on kansas

Take the unit outside and turn it on. Then select View Maps, at the top of the screen it will say either "Locating satellites" or "Acquiring Satellites". Once the garmin has locked onto the overhead satellites, then it will say "Ready to Navigate".

Locating Satellites take longer than Acquiring Satellites.

Jun 10, 2008 | Garmin StreetPilot C330 GPS Receiver

3 Answers

Aquiring satellites

Are you outside with a clear view of the sky? It should find satellites once the unit is turned on. Does it say "Looking for satellites" or "Acquiring satellites"?

If it is "looking for satellites" then it means that the unit have lost all data (time, date, location). If it is "acquiring satellites" then it have date and time, but not location.

Looking for satellites require a longer setup time (could be as much as 15 minutes). Acquiring satellites is much faster (not more than 2 minutes).

Date and time is updated from satellites once the unit gets a satellite lock.

Jan 31, 2008 | Garmin StreetPilot C330 GPS Receiver

6 Answers

Trouble Acquiring Satellites

This can be easily fixed....
I had the same problem, I returned first piece and exchanged for the second. Had the same problem with second and took back to Circuit city. The GPS guys took out 3rd one for me and had same problem. Then the manager came who has been using these for couple of years and tried to set the home location 3 times and it worked 3rd time. He did the same for the second returned piece and it also worked. He says since these pieces are programmed for Kansas we need to give 3-4 tried before the piece first 'locates' satellite and then acquires satellite. After the the piece just turned out to be awesome.

Oct 02, 2007 | Garmin StreetPilot c340 GPS Receiver

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