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open the lid and get a model #, sound like all you need is agit dogs # 80040. then remove top of the agitator, could be a softener dispenser. under that you will find a plastic cap, pull up with needle nose pliers. under that you will find a 7/16 or 1/2 bolt, remove the bolt and the agitator can be lifted off. the agitator can now be split into to pieces, turn the top half over and the assy with the agit dgs will fall out. simply replace and reassemble and DO NOT OVER TIGHTEN BOLT. just snug it up. should be fine.
Try these things first.
1) Verify a circuit breaker isn't tripped
2) Advance the timer control dial slowly 360 degrees-
If the washer starts spinning, then we know the motor and drive belt are fine but that there is something wrong with either the timer control dial or the agitator solenoid. Call in a professional for this.
If the washer doesn't budge, then verify that the drive belt(s) is attached and not broken by removing the back panel. If the belt is broken, replace it. If it is loose, then tighten it by loosening up the bolt holding the motor and moving it on its swingarm (much like a car alternator) until there is a 1/2 to 3/4 inch deflection in the belt.
Some washers use reversing motors. It's possible the motor works on the spin cycle but not on the wash cycle. If so, call a pro.
3) Visually inspect the lid safety switch- Is it loose or cracked? If so, the washer might work intermittently, stopping at different cycles.
4) Check motor and drive belt- Remove the main access panel (usually in the back). Is the motor spinning, but the drive belt isn't? If so, then you have a drive belt problem. Go here.
If the motor isn't spinning, then go here for washer motor troubleshooting.
If none of these tips resolve the problem, then there's probably a more serious problem with either the motor, the transmission or the agitator itself. If this is is the case, call in a pro.
Thanks for using Fixya.
hi, the clutch and agitator mechanism is damaged. you will need to replace the clutch and, i would advise to purchase a complete agitator kit. this will allow you to rebuild the stripped agitator components.
Hi, this agitator may have stripped all of the internal gears and plastic drive adapters that allow it to preform its actions during the selected cycles. The only solution here will be to replace the agitator and drive shaft as well. you can order a complete agitator kit with all the parts as well. this will fix this issue. Please rate and god bless:)
Pull the agitator out and check the drive collar splines.If you have the model I think you have just pull straight up on the agitator. Once removed you will see the drive collar with a 7/16 head bolt,remove it and pull off the collar.First before pulling it off spin it if splines are stripped it will spin freely.
there should be a rubber washer with the bolt. if it is missing the bolt may back of during agitation. also the threads on the transimision may be stripped. Some Green lock tight found in most hard ware stores should help. the knocking noise is probably due the agitator coming loose.
I have had the same problem and found that the teeth on the under side of the agitator had been worn down to nothing... I assume this is from years of over loading (not from me) and so the agitator could not spin any more... i would tighten the bolt that holds th agitator on and it would come loose after a few loads. So my solution was to get a little bit longer bolt and newer plastic washer and tighten it as tight as i could and it seemed to work. Versus buying a new agitator base that would cost about $20-$30 and would have to wait for the part to be ordered. hope this helps
I think what you have going here is some worn agitating ears. In the appliance world we call them dog ears. You have to remove the fabric desp, it should just pop off. Under there will be a cap that you can grab with a needle nose pliers and pull the cap off. Now you will be looking at the bolt that holds the agitator to the shaft. Remove this bolt and you can get to the dog ears and plastic bearing. There is a kit for this and the part number is 3951682. This is not a hard fix...just take your time and observe. Catriver...post back.