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One till is frozen when i reboot while the...
By david31287 on Nov 06, 2009
one till is frozen when i reboot while the othere has a plane white screen, any ideas????
Solution #1
posted on Nov 19, 2009
Hello
Thank you for using FixYa for your problem
It could be just a loose connector on the back of the computer.
It could also be malicious software. Scan the computer with a virus checker.
Otherwise, it could be either the monitor or the video card in the computer.
Try the following to find out which:
- Swap monitors with another compatible computer, and see if the trouble stays with the computer, or goes with the monitor. If the trouble stays, replace the video card. If the trouble goes, replace the monitor or have it repaired.
- Arrange the power connections so the monitor stays on when you shut down the system. If the trouble goes away when you reboot, then you need a new video card (much cheaper than a monitor).
Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks
Richard Scott
Technical Support
New Zealand
Thank you for using FixYa for your problem
It could be just a loose connector on the back of the computer.
It could also be malicious software. Scan the computer with a virus checker.
Otherwise, it could be either the monitor or the video card in the computer.
Try the following to find out which:
- Swap monitors with another compatible computer, and see if the trouble stays with the computer, or goes with the monitor. If the trouble stays, replace the video card. If the trouble goes, replace the monitor or have it repaired.
- Arrange the power connections so the monitor stays on when you shut down the system. If the trouble goes away when you reboot, then you need a new video card (much cheaper than a monitor).
Please rate our solutions and if you still have problems please call back for more ideas to help you
Thanks
Richard Scott
Technical Support
New Zealand
Yes
No
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