TomTom had issues with the software on several versions of their GPS units. According to their website, it should take no longer than 5 minutes for your unit to acquire a signal. If it it taking longer than this, they recommend 3 possible solutions: 1. Reset your device http://www.tomtom.com/7134
2. Install the latest application http://www.tomtom.com/6218
3.Install QuickGPSfix http://www.tomtom.com/4971
I hope the links help get your GPS working ASAP. Good luck!
THIS CAN TAKE UP TO ONE HOUR DEPENDING ON WHERE YOU ARE. IF AFTER THAT AMOUNT OF TIME NO SIGNAL THE GPS IS DEFECTIVE AND NEEDS TO BE REPAIRED BY A FACTORY REPAIR FACILITY
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