Question about Washing Machines
We have a kenmore elite HE31 front load washer - it fills with water when it's not even in use. My husband disconnected the cold water and turned the hot water off when when went out of toen - when we came home it was full of water again - how cant his be?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Sounds like a bad mixing valve. To verify that it is the valve you need to turn off the washer when it is filling. If water keeps running, replace the valve, Cost is under $50. for most washers.
Posted on Jan 03, 2008
This problem can be caused by either a leaking water inlet valve, or a condition known as "siphoning". Since you just recently moved, I would make sure you don't have a siphoning problem, first. The following link explains how:
Although siphoning normally refers to a constant drain problem where a washer has problems maintaining the proper water level, it can also lead to problems where the drain line will back up into the washer.
Now, if you follow the advice in the link and determine this is NOT caused by siphoning, I would suspect that you have a water inlet valve that is leaking. A tell-tale sign will be water trickling down the fill tube in the rubber door bellow. The water inlet valves have a diaphragm that is controlled by an electric solenoid. Sometimes the valve becomes clogged with sediment or deposits, causing the diaphragm not to close properly. If you live in an area that has hard water, or use well water, you may have hard water deposits or rust build up in the valve. You may be able to correct the problem by removing the valve and cleaning it with some distilled vinegar. You can remove the valve by following these steps:
1. Unplug the washer and turn off water supply at the taps.
2. Disconnect the water inlet hoses.
3. Remove washer top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel slides back, then off.
4. The inlet valve (this is what your water inlet hoses connect to) will be located in the left rear of the washer (facing from the front). Remove the dispenser hose(s) from the valve and the electric connections. Remember how the electrical connections are removed. They should be color coded. One is for HOT, one is for COLD.
5. Remove the mounting screws that hold the assembly in place.
Once you have the inlet valve removed, you can place it in some distilled vinegar and let it soak. Just don't submerge the electrical connections. If this does not correct your problem, replace the valve. Searspartsdirect.com and repairclinic.com are two notable web sites that I have frequently used. Just type in your complete model number to begin the parts search.
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Sep 02, 2008
SOURCE: no cold water, only hot
Here are some things to check that are general for all washers.
Is the cold water turned on? Are the hoses connected to the correct faucets? Is the filter screen inside the hose where it connects to the faucet clogged? Do you hear a buzzing sound when the washer is trying to fill and is set to COLD only?
If all the above are OK then the temperature selector switch (or electronic control) may have to be replaced.
If there is no buzzing sound when the washer is trying to fill on Cold only, the solenoid valve (that the hoses connect to on the washer) may have to be replaced.
Posted on May 29, 2009
You may have gotten some sediment in the water inlet valve which is clogging or restricting the cold water solenoid. If you live in an area that has hard water, or if you use well water, this is common problem. The valve has electric solenoids controlling the water flow and sediment screens. One for hot, and one for cold. If you turn off the water supply and remove the hoses from the back of the washer, you can see the sediment screens on the valve. You try cleaning them while the valve is installed to see if this will correct some of your flow problem. Also, check the fill hoses. Some hoses have restrictor screens in them which can also become clogged.
If that doesn't work, you may also attempt to clean the valve by removing it and placing it in a 50/50 solution of distilled vinegar and water. Allow it to soak for about a 30 minutes. Mix a solution in a container and submerge the valve portion only, leaving the electrical contacts dry. After 30 minutes flush with warm water. Sometimes this works, sometimes the valve needs replaced. You may want to replace the valve altogether if you're going to go the route of removing the it. This will eliminate the guess work and save yourself from having to repeat these steps twice. The following link explains how:
Replacements can be purchased on line at appliancepartspros.com, searspartsdirect.com, repairclinic.com, or pcappliancerepair.com. All these sites offer great service with competitive pricing, so shop around for the best price.
Posted on Jul 10, 2009
The water inlet valve solenoid is probably faulty. You can check it using a multimeter or ohm meter for continuity to see if it is faulty. The solenoid is most likely faulty on the cold water side. Here is a picture of the inlet valve solenoid assembly. Hope this helped and best wishes.
Posted on Jul 31, 2009
Tips for a great answer:
Mar 30, 2011 | Kenmore Elite 45986 Front Load Washer
Mar 19, 2011 | Kenmore Elite 45986 Front Load Washer
Jan 05, 2011 | Kenmore HE2 Plus Front Load Washer
May 28, 2009 | Kenmore Elite 45986 Front Load Washer
Nov 30, 2008 | Kenmore Elite 45986 Front Load Washer
Oct 30, 2008 | Kenmore Elite 45986 Front Load Washer
Nov 15, 2007 | Kenmore Elite 45986 Front Load Washer
Apr 20, 2018 | Whirlpool Washing Machines
541 people viewed this question
Usually answered in minutes!