I have a logitech 890. The remote only turns the

this remote has a help button to resolve setup issues. you should see a message on the screen ask ing if you need help. If not this function can be activated using the setup software. Try using the remote to watch TV. Then press the help button(be sure to have the remote pointed at the TV). The remote will attempt to fix itself. the screen will then ask if that fixed the problem-choose yes or no. Continue to follow the prompts until everything is the way you want it.
This should get everything working for you. I assume you did connect the remote to your computer and went through the setup software.
I use this remote and I love it. Just be sure when using it to give time for it to send commands to all the devices.