About 2 out of ten loads creats a big puddle of water on the floor. I have examined drain lines. There is no leak or overflow from the tube. Also all pluming connections are tight . I cant seem to find where the water is coming from to begin reparing.
I've had trouble with my LG WM016CW front load washer leaking from the start. After many service calls, a Sears tech finally figured out that the water was running out the air vent on the back of the washer(leaks out even when no soap is added, so it's not a soap issue). The Sears tech called LG and it turns out that there should be mushroom valve(not on the original parts list) installed between the tub and air vent hose to prevent water from leaking through the air vent. That seems logical, so why wasn't the valve installed to begin with? LG is obviously aware of the problem, so why haven't they had the courtesy to inform their authorized techs? No, instead they wait for some poor tech to call them, then give out a part number that has proven to be dfficult or maybe even impossible to get(been 2 weeks and still no part). I believe LG is trying to hide the fact that the valve was left out of the original washer design and they do not want to go to the expense of correcting their mistake. Wish I could just return the washer, who wants one that leaks?
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The water may be a result of the drain not being able to handle the flow. This can be a result of either the drain hose not being in far enough, a blockage in the drain, or even a slow draining main line in the house. (The above applies if the puddle is from the drain area.)
You may have a drain line restriction causing it to back up. Pull the drain hose up about 6 inches and try it again. If it does overflow again, you will need to call a plumber to clear the drain line out in your plumbing.
Check your drain. It might be slow and overflowing. Fill the washer and unplug it overnight and see if you get any water on the floor. Take the back off and do a load . Look for leaks. I have a manual and repair photos HERE
The only time I've noticed a puddle on the floor was when I used too much HE detergent. No matter how big the load is, I only fill the cup to the very first line of the cup that comes with the detergent. It's no where near the max level on the detergent reservoir for the machine. Try using less detergent (way less) and see if that fixes the problem. My clothes still get squeaky clean!
I have been selling and been doing factory authorized service on GE for nearly 30 years. I have sold many of this model. It's hard to imaging that a machine would leak water on small loads but not larger loads. In a case such as this, a servicer must remember to test the machine exactly as the home owner is using it. I would take pull the machine away from the wall and adjacent cabinets and dryer if hoses permit, (so that I could rule out water coming from somewhere other that the washer) remove the front panel, and have the home owner run the exact cycle with the exact settings and the same clothes load and soap used when the machine leaked. I suspect that some water is splashing over the wash tub. If you use a gentle cycle or a larger load you get less splashing. Even having a few more cloths items in the machine would reduce splashing. You might not expect a solution, but you do deserve an explanation. Some times the solution is strange, for example: I had a customer who said the washer leaked a lot of water onto the floor the first time it was used in the day, but worked great the rest of the day. I came out early the next day and tested the machine, and it did exactly that. What happened was the builder added on this new laundry room and the drain pipe went through the floor before the plumber added the trap. The builder then insulated the area but put the insulation on the room side of the trap, allowing cold air to freeze and plug the drain. After warm water pumped into the drain and most of the water overflowed the top of the pipe onto the floor, the rest of the water melted the ice in the trap and the machine worked fine until the next day after the water had a chance to form a later of ice in the trap again. The fix was simply to move the insulation to the other side of the trap. (OK, here in Minnesota we run into weird things like that, but my point is to test the machine exactly as it is used to find where the problem lies) I'd like you to post a comment when you find your solution.
Have your husband disconnect the power and water lines, pull the washer out and tip it back so he can check the hose connections to the water drain pump in the bottom of the washer. That pump should have two hose connections. In older machines, it is entirely possible that a hose has either come loose or cracked. If the hoses appear fine, check the pump itself for possible cracks. If all looks well, check the hose clamps for tightness.