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try right clicking on compter>properties>device manager you can make sure that the audio driver is installed and also upgrade it from there depending on the operating system that you have. how long has it been doing this
You can replace it your self but it's the re-alignment in the service mode software you will have a major problem with. Not an area to be into if you've never done one before.
Clcik Start - Win Xp click Controal Panel - Click System - Click Hardware - Click Device Manager - Click Sound Video Gane Controler - Right Click RealTek or ATI - Choose uninstall - Click OK - Shut down and restart - Let windows redect and reinstall - shut down and restart
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