Question about Cell Phones

4 Answers

Phone lock code

Sony ericsson z310a I bought a USB data cable, and all I did was go to the ericsson web site to check if there were any upgrades for my phone. There were none. I turned the phone off, and back on.....Now all I get is a screen that wants me to enter "phone lock code"....I never entered one!! I've tried the defaults (0000,1111,12345) and it just says "wrong code" Ericsson wants me to send in the phone to have it "flashed", and I have seen different things on the web that will allow me to "unlock" the phone....but I'm not interested in "unlocking" the phone. I just want to figure out what the "phone lock code" is. No PUK errors, just this dumb "phone lock code". Again, I never entered a code to begin with, and it only happened after checking for software updates from the official Ericsson web site

Posted by on

  • 5 more comments 
  • roocango Jan 05, 2008

    none of those codes work. I have tried them before. I have changed the sim card...I had the original one. It's not the sim. I previously changed the phone number, and received the current sim which has been working fine until I went to the ericsson site.
    The cable you are referring to is a CRUISER cable, and I have seen this and the software on the web. ATT is the provider, and they will only send me a refurbished phone. I just can't seem to find a way to reset this phone lock code, and can't get past that screen.

  • roocango Jan 05, 2008

    I am seeking other answers to my problem

  • roocango Jan 05, 2008

    ummm, problem not solved. Not sure where you got this from, but it has no reaction on the z310a when it's looking for a phone lock code.

  • roocango Jan 05, 2008

    I already had the light, but thanks for reinforcing what I kind of knew.
    yeah, after I did all my research, I have 2 choices.
    1)send it back to Ericsson, and wait for 2 weeks to be re-flashed(I no longer have a land line, so that ain't gonna work.
    2) wait a few days for ATT to send me a refurb z310a...which is the process I have started because it will only take 2 days.
    3) buy this cruiser cable thing..and the software to unlock the phone so it can be used with any carrier, which is not something I wanted to do at the moment..the USB data cable apparently won't work with the software. Did I just get a suck ass phone?...As I mentioned, ATT doesn't have the capability to flash this phone.

  • roocango Jan 05, 2008

    I'm just gonna give this one last shot...it certainly seems I'm screwed

  • roocango Jan 05, 2008

    this comment was directed at sainisonu:
    ummm, problem not solved. Not sure where you got this from, but it has no reaction on the z310a. I guess that's why they call it a lock code.

  • roocango Jan 05, 2008

    I did NOT give a BEST SOLUTION to sainisonu

×

Ad

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,894 Answers

Hello

Posted on Jan 06, 2008

×

Ad

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 156 Answers

Just Switch off your phone.

Hold dial key,3 key and * key at the same time and switch on ur phone.

Your phone gets a hard reset.

Thats it.Your problem solved.

Posted on Jan 05, 2008

  • Sandeep Singh
    Sandeep Singh Jan 06, 2008

    try last five digits of your phone number

×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 127 Answers

Hi roocango, theres not much we can do just from here, without being physically there.
However, I have contacted Sony, and the default password is 0000
If that doesnt work, which by reading your posts, it doesnt.
You may have connected your phone, then went to update it, but only updated it partly. A security feature for sony, is to lock up the phone when someone, or something tries to change the phone's OS, or other parts of the phone.
So either you've changed the password by accident, or this is the case.
Again, you will probally have to either, get the program to reset your phone, or goto the dealer. IGoogle will have many links to the software you may be looking for.
Good luck, hope this sheds some light on this matter.

Posted on Jan 05, 2008

  • Jeremy Murray
    Jeremy Murray Jan 05, 2008

    yeah, sony was never, and probally will never be a good phone company.



    this is just my opinion though.



    *refund*cough*

  • Jeremy Murray
    Jeremy Murray Jan 05, 2008

    to change it you have to change someones rating better than his

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,427 Answers

It is the master security code, if you never changed it it should be the default in the manual.

Sony will recommend you flash it cause they might think the os is messed up, You can have the same thing done by your local phone dealer. It involves using a cable and special software or devices. if you are ufamilair with such or you cant get the default code to work you might need to take it to a phone dealer.

Did you try changing your sim card ?

Posted on Jan 05, 2008

  • 5 more comments 
  • Rishi Roshan Ali Jan 05, 2008

    TRY 00000

    or 000000 or 00000000

    12345678

    11111

    those are some usual defaults

  • Rishi Roshan Ali Jan 06, 2008

    Its your sim lock code you need,, Your phone requires unloaking by a reseller

  • Rishi Roshan Ali Jan 06, 2008

    UNLOCKING BY A RESELLER

  • Rishi Roshan Ali Jan 06, 2008

    Other than the cable there is no other way, sorry but you will need to take it in to a reseller, i spent the last 4 hrs looking for another way but there just isnt any. I am still trying and i am praying that there is something you can do I will post again..

  • Rishi Roshan Ali Jan 06, 2008

    Ok you deffenately need to take it to a mobile reseller, i just came of the phone with a few friends and they all agreed that remote unlocking isnt possible and may not work. You will have 3 chances to enter the correct code(in proper format) (*pw#-**********#)

    and after that it will be useless to you unless you get a cable unlock. So I think it is best that you take it into a local cellular dealer, it will take less that 5 minutes ..

  • Rishi Roshan Ali Jan 06, 2008

    When u updated or tried to update your firmware, your providers sim automatically locked up your phone.. it like a safty measure...



    just thought you might have wanted to know why your phone locked it sel up

  • Rishi Roshan Ali Jan 10, 2008

    Sir have you viewd your post, is your problem solved or do u still require assistance ?

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Sony ericsson unlock z310a ime 35467001-486564-8


To unlock Sony ericsson model mobiles,
I visit this site http://www.prounlocking.com/unlock-your-phone/rs8wp2/
It has the step by step instructions and methods for unlocking mobile phones!!!

May 18, 2010 | Sony Ericsson K550i Cellular Phone

1 Answer

Need to navigate a sony ericsson z310a with a blank screen


Hi there. You can get all of the information you need for the sony ericsson z310a at t his link:

http://www.comparecellular.com/user_guides_guide.asp?l=&UserGuideID=1125

Aug 05, 2009 | Sony Ericsson K800i Cellular Phone

1 Answer

No connection beetwen my Sony ercsson p900 and my computer by usb


hello there!!! thanks for using Fixya.com!

just a little information...
PDA USB Sync/Charger/Data Cable for Sony-Ericsson P800,Sony-Ericsson P900 Features:
  • USB Sync/Charge Data Cable for Sony-Ericsson P800,Sony-Ericsson P900
  • Auto Sync with computer in USB port and charge Sony-Ericsson P800,Sony-Ericsson P900 PDA with same cable
  • Directly connects with USB port, need no extra power
  • Plug and play, need not software installation
  • Eliminates the need for cradle and AC/DC converter when traveling
  • Compact, lightweight and easy to use
  • One of the best USB hotsync data cable for Sony-Ericsson P800,Sony-Ericsson P900!
    If you experience problems when using the USB cable during synchronisation:
    1. Check that the USB cable is properly connected to the phone and the computer.
    2. Make sure the phone is turned on.
    3. Restart the computer, without disconnecting the USB cable or turning off the phone, and try to synchronise again.
    4. If you still experience problems using synchronisation software, e.g. Sony Ericsson PC Suite or Active Sync, try to uninstall and reinstall the program you are using.tang-shop_2031_105590869 Or you may go to this website for further information http://www.sonyericsson.com/cws/support/phones/detailed/usbcableissues/p900
  • Feb 09, 2009 | Sony Ericsson w580i Cellular Phone

    1 Answer

    Sony ericsson


    If you have or can manage the USB data cable for the phone you can read the security code by setool2lite. Setool2lite is a free software.

    May 21, 2008 | Sony Ericsson Walkman W810i Cellular Phone

    1 Answer

    My lock code on my phone


    i cant do it here, but go to service and they'll fix it there,,here's how.. put the cables in to u'r fone , run the soft , and read your codes,,

    Apr 18, 2008 | Sony Ericsson K800i Cellular Phone

    1 Answer

    Sony Ericsson Z 310a Unlock


    International Mobile Equipment Identification (IMEI) is the number you need to GET the unlock code for your phone:
    Go to:

    http://www.kingmobilephone.com/pages/remote-unlock.php

    Dec 28, 2007 | Sony Ericsson K800i Cellular Phone

    8 Answers

    Unlocking Sony Ericsson Z310a


    Unlocking the network lock is rather difficult by generated codes. All the time it doesn't works. If you got that unlocking code by reeliable sources then try to enter it without simcard, it will not show you network error and will paste that code at the place when it should be. This is for Tejbha.

    Pyper16....PUK (personal unlocking code) may be obtained from your network service provider company by making call to their customer support section (it is call free no.). The operator online will ask you 2-3 question of your personal detail like residence and full name etc,. then he will provide you that code and instruction to enter it and reset your security code. You are advised to remember your security code as it is necessary to obtain uninturupted service/

    Is it fixing your problem????? Then do vote...

    Dec 22, 2007 | Sony Ericsson K800i Cellular Phone

    Not finding what you are looking for?
    Cell Phones Logo

    Related Topics:

    54 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Cell Phones Experts

    Computer Repairing
    Computer Repairing

    Level 3 Expert

    14641 Answers

    yadayada
    yadayada

    Level 3 Expert

    78267 Answers

    William Alequin

    Level 3 Expert

    928 Answers

    Are you a Cell Phone Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...