Deleting paused and frozen there. Cannot use the printer! I shut down the computer while the printer was printing. The printer wouldn't restart printing when I turned the computer back on so I tried to cancel the document. It started deleting and froze. Help!
Hi,
it seems you might need to rest teh PC..
Once you have done that and assuming you are running windows pls do the following (while the printer is OFF)
1. Go to "Start", "Run"
2. Type: CMD
3. press "Enter"
(now you should be in a DOS terminal window)
4. type: net stop spooler
press "enter"
5. type: net start spooler
press "enter"
6. type: exit
press enter
Turn on the printer...you should be clear now :)
Cheers,
Ed
(If this works for you, please grade this response)
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