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Acer e lock activated??????????????

Hi
Have had my computer for nearly two years and just recently have been getting this message

Optical Drive Device Locked
Acer e lock activated.

Feeling a bit of a failure as I don`t know how to get rid of this or sort it out and now my cd is not working ( access denied).

Still under guarantee but as I am sure this is just a case of finding the "right button" don`t want to trouble anyone.

Anybody got any bright ideas.

Help apreciated.
Thansk

margaret

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  • 4 more comments 
  • Abdulhameed Jun 13, 2008

    Hi everyone,
    I'm using acer aspire 4315, I used the acer e-lock management facility to lock my optical drive, but can't find it on "My Computer" after unlocking it.
    Pls anybody with solution should e-mail me on abdulhameedgiwa@gmail.com
    Thanks


  • Anonymous Jun 14, 2008

    usb

  • flem_mr Jun 14, 2008

    It is impossible that it could be me who forgot the password for e lock, because I never even typed in a password to begin with. It just made one itself, I guess. Is there any way to delete this program altogether?

  • nckmitchley Jul 02, 2008

    my pc is acer elocked but i did not put in a password. what can i do?

  • Richie2007 Nov 01, 2008

    Hi

    Sounds as though it has happened to a few other people.................CD/DVD is " lock activated " and unable to be used by a unrequested password ???? so HELP ME please anyone ....Many Thanks Richard

  • Anonymous Jan 22, 2009

    hi i have the same problem

    but a friend of mine unnistalled elock and empowering tools so how can i unlock my drives

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8 Answers

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I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

Posted on Aug 16, 2008

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None of the previous solutions worked for me. Here is what I did:

  1. Uninstalled all of the Acer programs using Add/Remove
  2. Went into regedit and exported the entire registry - this is a good idea whenever you touch the registry.
  3. Using the Find function, I searched for eLock and deleted every key in which there was a mention of eLock - be careful here - there are other combinations of these letters that are not Acer-related, so only delete keys with eLock that are Acer related.
  4. Rebooted
  5. Ran ccleaner or Registry Mechanic or other registry tool to clean out any remaining issues.
  6. Rebooted
  7. Created a new Restore Point.
  8. I can now access all removable drives, USB and CD/DVD
Cheers,
Allan

Posted on Oct 13, 2009

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Acer eLock Management limits access to external storage media.

Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.
�� Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
�� Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password

Posted on Jan 05, 2008

  • Thomas Christopher
    Thomas Christopher Jan 05, 2008

    You can try this:



    You can reset the system to its default settings (all devices unlocked) by

    removing the password (leave the password fields blank when changing the

    password).

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"Optical Drive Device Locked
Acer e lock activated."
when i insert a disk this msg appears .this has now caused me hs followinng;
i-all disks are not seen/sensored
ii- cds cant be played
iii no recrding but the task manger tell me the unit is workong properly advise.
adebua_ellysoncenety@yahoo.co.uk

Posted on Jun 25, 2009

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I ran into this issue today with a client. I went into msconfig to fix it. I had disabled these services because they were not needed, but it caused all the removable drives to be locked. Here's the fix.

Go to Run and type Msconfig
Click on the Startup tab
Expand Command column so you can read all of it
Enable 3 services all have elocked somewhere in the command
Restart the computer.

Posted on Dec 30, 2009

  • twolff333 Dec 30, 2009

    I ran into this issue today with a client. I went into msconfig to fix
    it. I had disabled these services because they were not needed, but it
    caused all the removable drives to be locked. Here's the fix.



    Go to Run and type Msconfig

    Click on the Startup tab

    Expand Command column so you can read all of it

    Enable 3 services all have elocked somewhere in the command

    Restart the computer.

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ELock workaround...

1. Disable eLock services
2. Restart
3. Go To Disk Management
4. Assign Drive Letter...
5. Uninstall then Reinstall eLock if you want to use it.

Posted on Aug 18, 2009

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Hi,

Simple, Just uninstall Acer Elock management in programs.
Then re install and create a new password.

Dont be fooled by rouge traders!!!

It worked for me!!

Cheers

Posted on Oct 09, 2009

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Hi my d drive is locked and it is asking for a passwprd. acer laptop.

Posted on Jul 12, 2009

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Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.

Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.

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�� Floppy disk drives - 3.5-inch disks only.
�� Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
until unlocked.

You can try this:

You can reset the system to its default settings (all devices unlocked) by removing the password (leave the password fields blank when changing the password).

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the_phobia,

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