Question about Computers & Internet
Have had my computer for nearly two years and just recently have been getting this message
Optical Drive Device Locked
Acer e lock activated.
Feeling a bit of a failure as I don`t know how to get rid of this or sort it out and now my cd is not working ( access denied).
Still under guarantee but as I am sure this is just a case of finding the "right button" don`t want to trouble anyone.
Anybody got any bright ideas.
I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.
Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.
Posted on Aug 16, 2008
None of the previous solutions worked for me. Here is what I did:
Posted on Oct 13, 2009
Acer eLock Management limits access to external storage media.
Acer eLock Management
Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy
drives to ensure that data cannot be stolen while your notebook is unattended.
Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,
USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be
mounted as a file system when plugged into the system.
Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives.
Floppy disk drives - 3.5-inch disks only.
Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth.
To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the
devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting,
NOTE: If you lose your password, there is no method to reset it except by reformatting your notebook or taking
your notebook to an Acer Customer Service Center. Be sure to remember or write down your password
Posted on Jan 05, 2008
"Optical Drive Device Locked
Acer e lock activated."
when i insert a disk this msg appears .this has now caused me hs followinng;
i-all disks are not seen/sensored
ii- cds cant be played
iii no recrding but the task manger tell me the unit is workong properly advise.
Posted on Jun 25, 2009
I ran into this issue today with a client. I went into msconfig to fix it. I had disabled these services because they were not needed, but it caused all the removable drives to be locked. Here's the fix.
Go to Run and type Msconfig
Click on the Startup tab
Expand Command column so you can read all of it
Enable 3 services all have elocked somewhere in the command
Restart the computer.
Posted on Dec 30, 2009
1. Disable eLock services
3. Go To Disk Management
4. Assign Drive Letter...
5. Uninstall then Reinstall eLock if you want to use it.
Posted on Aug 18, 2009
Simple, Just uninstall Acer Elock management in programs.
Then re install and create a new password.
Dont be fooled by rouge traders!!!
It worked for me!!
Posted on Oct 09, 2009
Hi my d drive is locked and it is asking for a passwprd. acer laptop.
Posted on Jul 12, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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