Turn the printer off with the Power button (if available).
Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .
Unplug
the printer's power cord for approximately 10 minutes, and then plug it
back in. If troubleshooting a communication issue, reconnect the data
cable (not applicable to WiFi, Bluetooth or Infrared).
Turn the printer back on.
If this is unsuccessful, then the machine needs to be repaired. Canon does not recommend repairing/replacing the waste ink tank yourself. If you choose to make the repair yourself the waste ink tank is actually a sponge that absorbs waste ink. You can either purchase a replacement pad/sponge and install it or thoroughly wash out the old one and let it completely dry prior to reinstalling it.
There is also a reset code to Resume printer and temporarily remove the error as follows:
1 - press resume button and then press power button 2 - realese the resume button and press 2 more times then realese both 3 - press and release resume 4 times and power 2 times
I hope you find this answer useful and that is solves your problem. All the best! Greg
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