Question about Onkyo HTR500 Receiver

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Only Stereo Output Works

I lost all sound output, except for Stereo, on my HTR-500 Onkyo system. When trying to switch to Dolby or All Channels the unit immediately turns off. Any ideas on how to best address?

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Re: Only Stereo Output Works

Kindly check the connection of your system if the system have a relay switch if not the driver IC might have problem or the power regulator.

Posted on Jan 05, 2008

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You may need to set up the receiver for your speaker configuration. There should be a setup menu on the receiver, and that will allow you to tell the amp what speakers you are using, and what inputs you are connecting what devices to. You may also need to set your DVD player, cable box and TV for the audio stream you want to use. PCM or Bitstream to be more precise. Also make sure that the sound output is set to Dolby Pro Logic or Dolby Digital and the input signal is in stereo or surround.

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