Question about Dell A920 InkJet Printer

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Blue lines on printed pages.

All printed pages come out with blue horizontal lines over the print. How do I fix this?

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6 Suggested Answers

  • 8 Answers

SOURCE: Color Printing Produces Pink Horizontal Lines

Hello we have had customers with this problem and this model printer We came upon this type of problem also exhibited the same lining when you did a nozzle check independant of the computer (not attached to computer and just using the internal head check print) This was a cartridge problem and after replacing the cartridge the problem stopped.

Posted on Jun 25, 2007

SOURCE: Dell 3100cn printing horizontal stripes

Sounds like a bad imaging drum to me...

Posted on Apr 30, 2008

SOURCE: poor printing quality on text

so, what sort of text is it you are attempting to print? what program is in use?

Posted on Aug 19, 2008

  • 2 Answers

SOURCE: Dell 5110cn Printer Printing Blue Shadows

I did the following and it has stopped printing "shadows". I don't know if it was one solution or the other (or both) that worked.

1.On the face of the printer press the "Menu" button>Admin Menu>Maintrnance>Color Reg Adj>
Auto Correct>Yes
2. "Menu" button>Admin Menu>Maintrnance>Clean Developer>(Pick problem color)>Yes.

Hope it helps

Posted on Sep 23, 2008

  • 188 Answers

SOURCE: Deteriorating image quality

Good Evening Robert,

The setting for non dell toner only controls the fuser temperature, and will not cause you any print quality issues. Toner is actually made up of ink and plastic. The fuser melts the plastic to "fuse" the image to the paper. Dell toner is set to "fuse" at a specific temperature. when you use non Dell toners, the temperature required to fuse may be different, and when set to non dell toner setting, the fuser temperature is raised to the maximum to ensure the other toner fuses properly. The down side to this is that you will wear out the fuser sooner then it should.

As far as the print quality issue you are having, it is most likey caused by the imaging drum.

Regardless of the estimated life for the imaging drum as stated by the printer, this is just an estimate. Many things can and will cause the imaging drum need replacing. ( Just yesterday I replaced a black toner in a 3115 that was less then a month old... genuine Dell... with more then 75% expected usage left because it was defective).

On this printer, each of the 3 colors and the black are all independent of each other with the exception of the imaging drum. Even within the imaging drum, cyan and black are independent of magenta and yellow on the first stage of transfer. When you have deteriorated print quality that effects more then one color, the first step is to replace the imaging drum.

The Primary transfer, secondary transfer, and tertiary transfer of the image are ALL contained within the imaging drum.

The chances of having 3 or 4 bad Developers is very very slim. If your print quality issue was related to only ONE color, then I would say you had a bad developer unit ( the 4 items located behind the imaging drum when removed). These are far more difficult and expensive to change.

The BTR ( bios transfer roller ) is the only other item that "could" effect your print quality, however, based on the symptoms you discribed, I doubt it. Besides, if i am not mistaken, the imaging drum kit comes with a new btr anyway.

Although I am sure you may be disappointed with the fact the drum unit is failing while showing it still has life remaining, the solution to replace it should restore your unit to full operation. The unit is light sensative, and effected by physical age as well as the number of prints it has supplied.

Please evaluate the solution i have provided and, rate the solution appropriately to show your support.


Posted on Oct 11, 2008

  • 446 Answers

SOURCE: My Dell photo 926 prints blue lines on my pages

your color printer cartridges needs to be clean, removed this and wipe with a dry cloth and reinstall again this could cause some streak while printing
hope this helps

Posted on Jul 28, 2009

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Getting blue horizontal lines through all docs and photos. Just replaced both black and color cartridges.

Blue or red lines that go across the page and outside the printed area usually depict a Main board fault.

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Blue horizontal lines when printing in color. Seems like blue jet may be sticking. worked OK when cartridge was replaced few months ago.

The printer software that came with your product should have a utility for cleaning the print heads. Try that (it is usually followed by printing a "test" page).

Dec 14, 2009 | Dell A940 All-In-One InkJet Printer

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When I print blue horizontal lines appear or being printed as wel

Do the cartridges ride on the printing carriage, or do they plug in somewhere else in the machine and have hoses that run the ink to the print head? If they ride on the printing carriage and the cartridge is new, there could be a short in the printer and it needs repair. Check if there's ink smeared on the print head or part of the printer. Generously clean the print heads with lots of paper towels and rubbing alcohol. If that doesn't work, to see if it's an issue with computer, print a test page from the printer, but don't send the print job from the computer. You need a print job generated from inside the printer itself. Not every printer can do this, but try pressing paper feed, holding down paper feed and power, or holding down cancel and power. If the blue lines disappear then but they didn't when you cleaned the heads, it's a software issue.

Sep 17, 2009 | Epson Stylus Pro 4800 Color Photo Printer...

1 Answer

My HP 2840 is printing blue lines on the side of the page

3 Causes for printing Blue Lines on the side of the pages.

01. If it happens with test pages from the machine itself as well as docs;then most likely it is a bad cyan cartridge.if you open the drum shutter on the cyan cartridge,can you see a line on the drum?

02. If the Drum is opened and you can see a continuous line of blue toner is at both sides of the drum. Chance of getting blue lines printed on the side of the pages.

03. If the cartridge is leaking then and will need to be changed.thats why it's ending up on the belt also and it prints blue line on the side of the pages.

Aug 06, 2009 | HP LaserJet 2840 Printer

1 Answer

When printing, the page is full of vertical lines.

Look on top of the toner cartridge, there should be a blue slider....move it back and forth 10 times.

If that doesn't cure it, replace the drum unit.

Jun 25, 2009 | Brother HL 1430 Laser Printer

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Lexmark x5470 printer printing blue horizontal lines on coloured documents


try to perform maintenance of your printer
on the setting
and open your printer clean up the nozzle
use alcohol and cotton buds and then placed it back properly!!

Nov 10, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

New printer cartridge in Lexmark 8350; blue lines on pics and papers

In Lexmark printers the ink cartridges can get clogged sometimes. Re-cleaning the nozzles might help fix your problem. Make sure your ink cartridge is not getting empty.
Hope this helps.

Jul 29, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printing mostly blue with lines across page

I have the same problem that you are haveing, I changed the ink ,both black and color, and it hasen't helped any, I wanted to get a new copy and printer machine but I don't want to get one and have the same problem. I have runined a lot of print paper trying something else new. I am open to all suggestons. thanks Ken.

Dec 03, 2006 | Lexmark X73 All-In-One InkJet Printer

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