Question about D-Link DI-624 Air Plus XtremeG Wireless 108G Router (790069250842)

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Di-624 stopped working

My wireless router worked fine till yesterday. All green lights are on but cannot connect to the internet. I can connect if I switch over to just my DSL connection. Called tech support 3 times, they had me download firmware version and reset by dlink. Nothing seems to work. One tech told me that my router was no longer any good.

Any suggestions?

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Re: di-624 stopped working

Hi sailaway!
. Make sure the router is going from the modem, to the port marked WAN, on the 624. You can test the cable, by plugging it directly into you computer, from the modem, if you want to. Disconnect the power from your modem, your router, and turn off your computer Wait 1 min. Turn on the Router, wait three full min's. Power up the 624, and wait one min. Power up the PC. Reason for the long wait on the modem is that it has to get data from the internet, to give to the router. If that don't hwlp, try changing the cable from the PC to the router, to a different port. If all that don't work, try resetting the router by gentley pressing a straightened out paperclip into the reset hole in the back. Hold it for 30 sec. If that fail resetting it, try holding it in while you unplug the 624 and plug it back in. If it resets, go thru the first steps to set it up again. If all that fails, your 624 may be bad. Had that happen to me. The steps I listed brought it back to life for about 2 months, and it died completely. Good Luck!

Posted on Jan 05, 2008

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