Question about Kensington PilotBoard 64385

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My keyboard stopped working!!

I dont know what happend but my keyboard wont work nemore!! what can i do?? help asap!

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  • missesmercy Jan 05, 2008

    what are the pins?? there is no connector!!!!!!!!!!!!!!!!!!!

  • Anonymous Feb 09, 2008

    in the middle of typing some document my keyboard just stopped working all of the sudden! i thought it might have been the batteries but i had only had the keyboard for a week. so after i changed the batteries, the keyboard still did not work!

    whats wrong with it??

  • Anonymous Feb 27, 2008

    i used my keyboard for like 2 weeks, i restarted the comp. and tried about everything but cant get my keyboard to work, only the small key board with numbers and the mouse work.

  • theone12 Jun 26, 2008

    its wireless not pin connection! my keyboard completely stopped working and i notice an "N" under the keyboard taskbar icon

  • yaughtman1 Aug 15, 2008

    I have the same problem. Tried replacing batteries - did not work. This happened once before then all of a sudden started working again. IT is not working now, not sure what to do.

  • jmstultz Aug 30, 2008

    same problem. The keyboard just stopped working but the mouse works fine. I tried restarting and plugging the usb adapter in another port but nothing happened. There's no reset button either so I have no idea what to do.

  • max7316 Sep 09, 2008

    Yep! Same problem. Keyboard stops working suddenly. Mouse still works fine. Keyboard on laptop continues to work fine. Swapped batteries and thought was fixed. Then later that day or the next it stopped again. Rebooted PC, and got the keyboard back. Now, it's dead again, and neither of the previous 'fixes' work.

  • laura513 Oct 02, 2008

    Keyboard stopped working

  • Anonymous Apr 21, 2009

    my computer crashed so i restarted it and then the keyboard didnt work. its done this before. its not a wirless.

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I think the best solution to this problem is unplug the USB adapter and remove the batteries from the keyboard for about 30 seconds.  Do them both at the same time.  I've noticed if I only remove the keyboard's batteries and put them back in, it wouldn't work.  Also if I removed the USB adapter and then plugged it back it, it wouldn't work.  But, if I do them both at the same time, problem is fixed.  

Posted on Oct 13, 2008

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I was finally able to contact Kensington support for this problem, and after giving them the model and serial numbers, they concluded that the keyboard needed to be replaced. They sent me a new one free of charge, and it arrived sooner than they led me to expect. I installed it, and it has been working fine ever since.

Posted on Oct 13, 2008

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Do check if the pins of the Keyboard conector are bent or broken

(I am pointing to PS/2 Connector)

Posted on Jan 05, 2008

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Posted on Jan 02, 2017

SOURCE: my keyboard stopped working!!

update to the new set point software from logitechs website

Posted on Jan 30, 2008

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