Question about Kenmore 53642 / 53644 Side by Side Refrigerator

3 Answers

Cooling (side by side)

What causes the back of the freezer to frost over & the temp. in the refrigerator not to be cold.

Posted by on

  • Goober Girl Jan 29, 2008

    Well, it seems these units have a problem with the defrost heater and the timer. Mine have been replaced so many times that I no longer call the repair technician. I order the parts on line to have on hand when the unit goes out. I have wasted so much money on technicians that can't figure out why these parts are continuously going out. My husband and I change the parts ourselves now. This is a GE unit with the Kenmore name. Found the manufacturer specification sheet taped under the unit while cleaning one day. My unit is a total piece of _______. We are a military family and will soon be buying a new home. Needless to say, this refrigerator will not be used any longer. By the way, my unit was purchased July 2000, not very old for a machine that should be lasting at least 10 years. I was always a faithful Kenmore appliance user. Not any longer. Sears should be ashamed to have their name on this machine and GE should be replacing these machines without a thought.

  • Anonymous Oct 29, 2008

    Yes, I am having the same problem here in Atlanta and it has happened before. I have a side-by-side frost free refrigerator that has frost built up in the back of the freezer and my food has stopped cooling, when this started, I can't say for sure. We went out of town last Wednesday evening, came back on Monday, and I noticed my produce was molding. First I thought it was just old, so I threw it out, but the next moring I noticed my frozen fruit in the freezer side was soft and not frozen as I went to make a smoothie. I thought eating certain food without proper refrigeration could cause food poisioning and even death and perhaps is why my boyfried and I have been having digestive problems over the past couple of weeks! I purchased the Kenmore refrig from Sears in 2002. Now, sears wants me to pay them well over $250 for a 12 month service plan to fix this problem (assuming it does cost more than $500 to repair in the first place) or, alternatively, they will come out for $70 to give me an estimate on the repairs. Are they serious? Another 3rd party repair company wants to charge a $60 service call. I am simply going to unplug the darn thing, clean it out, and let it sit there a couple of days. If it still does not work when I turn it back on, I am going to let it sit there until it is time to renew my home warranty at add it then and buy a small one for the bedroom. I refuse to get suckered into the pay more for cheaper overseas built appliances and pay Sears again for the rest of my life to repair this piece of sh____!



3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Kenmore side/side not cooling or freezing mod# 253.5768
could it be defrost heater & timer or start device relay

Posted on Oct 31, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

A lot of the new model refrigerators are being made oversea's,cheaper parts and the copper is much thinner and doesnt last near as long, as well as other parts.Same goes for some A/C units,the copper coils are thinner and the average life is not at all near what it use to be, but again its back to the cheap overseas deal.So the retailer makes more money off a cheaper product.

Posted on Apr 04, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 319 Answers

An improper freon charge or a leak in the freon system.

Posted on Jan 05, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Side by side refrigerator stopped cooling. Temp was 55 degrees in fridge when I noticed. Vacuumed back and between coils underneath. Removed lining in freezer and melted heavy frost and ice build-up...


Sounds like the defrost timer/board may be hanging up....

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator
Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold


Mar 24, 2011 | GE GSS22JFMWW Side by Side Refrigerator

1 Answer

My refrigerator is not cooling at the top on both sides both sides on the bottom is cold. its not blowing cool air from the freezer to the fridge and everything on the top is defrosted and has got to room...

Sounds like you have a frost blocked evaporator. That the term for a refrigerator which is not automatically defrosting. Unload the freezer, remove the shelves and the back wall out of the freezer, melt the frost with a hair dryer, replace the defrost heater at the bottom of the cooling coils and replace the white 1.5 inch long sensor at the top of the cooling coils.

Nov 27, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Coil inside freezer frost over and temp on both side goes up ?


Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

Nov 12, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Refrigerator not cold, running constantly, freezer was cold but noticed its not as cold. cleaned everything in front, pulled it out and looked at back, no frost on everything, fan is running, not sure if...

This could be cause by several different problems. Here they are. Not enough R-134a freon. Severe frost behind back panel (inside freezer section) Conderser motor not running or running too slow to cool off compressor. Very dirty condenser. Excessive heat wll cause the compressor to over heat and warm up frig. It take about an hour for it to cool off and come back on. if you find out this problem let me know

Mar 25, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Frost on back of freezer, not cooling right in both boxes

You probably have a defrost heater, timer, or temperature switch failure. The heater is the most common problem. What happens is frost has clogged the cooling coils and very little cold air is being circulated through it to do the cooling. Clean out the freezer and remove the back panel to thaw out with a hair drier or wet vac blower etc. Now find the cause.

Jan 31, 2010 | Refrigerators

1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have an 8 year old side by side refrigerator that is not cooling right. We turned the temp to make it colder and its still not cold like it should be. Also, I'm noticing condensation in my drawers and...

Turn your refrigerator off and remove the back wall inside your freezer section. Use a hair dryer to melt off all the frost and ice. The frost was blocking the flow of air over those cooling coils, resulting in very little cooling. The most likely cause of this condition is burnt out defrost heater(s). It can also be caused by a bad defrost thermostat, air leakage like a door left open a long time or bad gaskets, or a bad defrost control.

Aug 16, 2009 | Refrigerators

1 Answer


You need to look inside the freezer at the rear wall cover and see if it is frosted over. If your refrigerator is not defrosting that can cause the refrigerator side and the freezer side also not to cool to the desired temp.

Mar 30, 2009 | Whirlpool ET1WTKX Top Freezer Refrigerator

1 Answer

Black Maytag Side by Side MSD2756AEB 7+ yrs old? Won't stay cold...

Your condenser where the heat is removed from the refrigeration system may be plugged with dust. The condenser is more than likely located in back of the refrigerator behind a removable panel. Remove the panel and clean it out. Reinstall the panel after you have cleaned the condenser.

Check the back wall of the freezer for frost buildup. If there is frost buildup on the back wall it indicates that there is a problem in the defrost circuit.

Note: The proper term is "More mature individual" , not old.

May 31, 2008 | Maytag MSD2756GES Side by Side...

2 Answers

Frig not cooling and now freezer is frosting

Val sounds like a defrost problem..go ahead and defrost your freezer again... check your evaporator drain your fan motors let let me know and I can help you Krazytech

Mar 27, 2008 | Maytag MZD2766GES Side by Side...

Not finding what you are looking for?
Kenmore 53642 / 53644 Side by Side Refrigerator Logo

Related Topics:

82 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

Sal De

Level 3 Expert

2694 Answers

Jim Goldsmith
Jim Goldsmith

Level 3 Expert

2002 Answers


Level 1 Expert

27 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides