Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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My disk drive wont power up

Every time i put a disk in it locks up and wont let me take it out and then it wont read the disk at all. this is a brand new computer and i really dont understand whats wrong with it.

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I burn my cd with windows media player... but now the burn does not let me burn all it tells me is ''connect a burner and restart player'' how do i do that can someohelpne

Posted on May 13, 2009

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These drives don't work unless you have a non-microsoft CD and/or DVD burning software program. Some Acer el cheapos come with either no program, or one which is configured for Windows XP instead of Vista and therefore causes conflicts and won't work (I speak from experience). Acer is pretty horrible about their support--they might not even inform you whether your computer came with burning software, and they hand out generic insructions which don't list what YOU should have. I recommend downloading Belarc explorer, a free program which not only tells you everything in your computer, with model numbers for hardware and all of your software (with their unique codes), but will also inform you if you are missing any needed Windows updates. Once you know what you have, call Acer telephone support (if you go online for support, they don't even list their telephone number, but try to trick you into thinking you have to use their hair-tearing lousy self-diagnosing troubleshooting programs online, which are worse than useless), and if you get a rep who won't help you, demand to speak to a supervisor, and demand the help you have paid for. It is their problem, not yours. If they tell you it is a Microsoft problem, not theirs, they lie--all preinstalled microsoft programs are serviced by the computer manufacturer, not microsoft. Acer customer support is 800 816-2237, 8 to 5:30

Posted on Jan 10, 2008


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Posted on Jan 02, 2017

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My aspire ax3400 wont load disks

Are you saying your CD/DvD drive does not read any disks? If so, are you using disks that a friend made (put music on it) or are you using store bought disks (purchased a music cd from a store)? Most computers have problems with disks made by someone else at one time or another.

Click Start/My Computer and look to see if your CD/DvD drive is showing up in the list. If not, that's the problem. Remove the Power Cord, Remove the Case, then remove the two cables that plug into the CD/DvD drive then put them back in securely. Sometimes the drive just needs to be reseated. Now see if the computer see it in My Computer and if it will Read your Disks.

When you boot your machine, look and listen for the CD drive to make a click and the light on the cd drawer comes on for a second or two. That means the drive is recognized by the computer.

If all fails, Maybe your drive is broken and needs to be replaced.

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My crx230e will read but wont write. i went to properties it said this device is working properly. i put in a new blank disk and it says insert disk ! please help thanx dan

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It wont read the disks i put in

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Your lens is dirty, very common and is considered routine maintenance.

3 ways to fix this.

1. Buy a CD cleaner, it is a cd that has little brushes on it that clean the lens as it spins. Can buy one for under $20

2. You will need a can of compressed air for electronics. Open up your cd tray and pull the power from your 360. Push the tray half way in and position the nozzle extender for the can of air right at the cd lens and give it a few blasts of air. It may take a few times to get the nozzle in the right place.

3. Disassemble your 360 (will void warranty) and take the DVD Drive out of it. After the drive is removed you can remove the cover to the drive and manually clean the lens. Put it all back together and you are back to playing games and reading disks.

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I put a DVD R in the computer but it wont let me put anything on it. It is saying that there is no disk inserted

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try cleaning the lens of your dvd drive...

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1 Answer

Cant play campaign

Halo 3 is buggy disk , I have 2 brand new copys of halo 3 for testing repaired drives
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Sorry this may not be very helpful


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My playstation wont read any of my gaming disks i

Hi there,
Have you tried a lens cleaner kit?
This is the CD-ROM with a small brush on it to clean your laser lens head.
This problem has happened to me in the past and this solved the problem.
It is a common problem for any lens reading console.

Aug 02, 2009 | Sony PlayStation 2 Slimline Console

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Cant install program from DVD drive GWA-4164b

First check that your system meets the minimum you have at least 512mb of ram, CPU of at least 2Ghz Pentium4 or equivalent(with off-board video), and your hard drive has >4GB of free space.....can view full list at:
Is SPORE on a duel layer dvd? If your drive is on the older side, you might try a newer one or you can try the following:
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does this issue happen on a specific brand of disk?

have you tried using a regular audio disk to play with the ROM drive?

because there are a lot of possiblities why this issue is on the machine right now and we may want to narrow it down.

looking forward to your reply...

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no these are legitamate questions, the one that wont eject is probably out of timing someone could have pushed the door closed instead of pushing the button a lot of people dont realize this can harm a player what you would have to do to fix this is open it with the power off then plug it in and let the power close it that will normally fix that problem. the one that reads no disk listen and feel for it to spin the disk when turned on if the disk dont spin it wont work let me know what it does or doesnt do. the x box could be a lot of things but listen for disk to spin in it also and get back with me some might be fixable some might not.due to cost

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