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You could try the cannon website to see if there are any driver updates for your model. Cannon may have a users forum, which you might be able to pin point the problem there, If that doesn't work try the mac website for updates etc.
If you have the original CD that came with the printer, install it since the program will have the printer drivers. You didn't mention what operating system you have- I found some scanner drivers by googling "mx310 scanner drivers", and there are some out there- one site that had a free download was for a mac OS, but there are others for Windows. I have a Canon, and the way it scans is that you push scan on the printer, and it brings up the Canon Imaging Studio to receive the scan. I've never tried it without the program, but the net has drivers so I'm guessing they work, however I don't know.
You might be able to get a copy of a Canon CD from Best Buy- I know they keep copies to help people reload programs when they lose their CD.
Good luck, hope this helps, and thanks for using FixYa.
just go to this link and clilck where it says "free download" at the top, this will install the driver on your computer, you don't need the disc. Hope that's what you were looking for.
You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer to show the ink level.On most printers this happen with push resume button and hold it for 5 seconds. The printer shows empty cartridges but it will printing. If you put a new cartridges the printer will recognize it automatically.
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