The refrigerator part does not get cold. The

to possible reason.

1. Under charge, your refrigerant gas is not enough to accumulate or produce ice, reason possible leak along the pipe line all the way to the back near the compressor (signs: oily part)

cause: Vibration or use of sharp hard object in removing frozen food or ice

2. Lost Compression (Motor compressor) failure to produce enough pressure to accumulate ice.

cause:un stable power distribution or flactuatuion of electric current
or old age of the compressor