I have a Canon PowerShot SD790 IS. The camera turns on, the lens comes out and that's it. Then it shuts down and the code E16 shows up. Can't seem to find anything on that code that tells me what the problem is. The cameras only 18 months old. Can you help me?
The error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly
extending or retracting such as, for example, when pressure is applied
to the lens or the area surrounding the lens while handling the camera.
The error may also be displayed if the lens unit/camera has been
subjected to an external shock, or if liquid,
sand or dirt enters the camera. This issue may also happens if the Battery is not fully charged.
In this case, charge the battery completely then try to turn on the camera. Furthermore, try resetting the Camera to the original factory settings. You may also try hitting the lens gently against your palm after turning it ON.
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