Question about Logitech Harmony 1000 LCD Touchscreen Remote Control

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Harmony when pressing help nothing happens plus cant get other remotes activities like surround mode colour etc

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1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.
2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.
3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.
4- Click on the "Downloads" button at the top and select "Firmware"
5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.
6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

Posted on Jan 21, 2010

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1 Answer

My harmony 520 simply stopped working.


Have you tried resetting your Logitech Harmony 520 remote by updating your remote's firmware? Firmware replacement fixes several Harmony problems.

To upgrade or reapply the firmware on your Harmony remote:
  1. Launch the Harmony remote software and log into your account.
  2. Click on the Downloads button at the top-right corner of your screen.
  3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote.
  4. Once the firmware upgrade is complete, click on the Update Remote button.
I hope that helps.
_____________________________________________
Harmony 520 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Apr 10, 2010 | Logitech Harmony 1000 LCD Touchscreen...

1 Answer

The remote won't show signs of life even after changing the batteries twice


Hi. I would suggest trying the following steps:

1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.


If that doesnt fix it, or the firmware update fails or you cant boot the remote into safe mode then it's probably a hardware issue. If you are still in warranty you can call Logitech to get it replaced. :)

Mar 09, 2010 | Logitech Harmony 676 LCD Remote Control

1 Answer

Cant get the closed captioning function off


Hi!

How do you turn off the closed captions with your original remote? This would be the same way the Harmony Remote needs to turn it off. Make sure all the buttons are customized properly and follow through the same functions. There are two links below on how to customize buttons, depending on whether you are in an Activity or in Device Mode:

Activity Mode:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9766

Device Mode:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=9795

Hope this helps!!!

-Kennedy

Feb 25, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

I have a Logitech Harmony 670 remote. The problem I am having is when I want to use the "Watch a DVD" activity, there is no audio. I have audio on all other activities. (I have surround sound). I have...


Changing the settings within an Activity:

1. Login to your Harmony Remote Account.
2. Click on the Settings button next the Watch TV Activity.
3. Choose Review the settings for this Activity.
4. When the software asks What input does the AV Receiver need to be on, please choose the Input that you herd sound coming from when doing the testing.
5. Continue through the setup until you are brought back to the Home Screen.
6. Click on the Update remote button and follow the on screen steps.
7. Once the update is completed, please test the Watch TV Activity.

Oct 29, 2009 | Logitech Harmony 670 LCD Remote Control

2 Answers

Denon AVR 1609 volume Zone 2


Logitech recommends that zone 2 is controlled using device mode on your Harmony remote. Controlling zone 1 and zone 2 simultaneously within activities may lead to the AV Receiver turning on and off unexpectedly as you switch between activities. For example, if you try to turn on zone 2 within an activity, it may turn on or off zone 1 and vice versa. Controlling zone 2 in device mode will prevent this from happening.

Aug 07, 2009 | Denon AVR588 Receiver

1 Answer

Logitech Harmony 550 will not respond.


1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

Apr 22, 2009 | Logitech Harmony 550 LCD Remote Control

2 Answers

Safe mode!


I can help you with your Harmony One Remote Control.

Replacing the firmware in your Harmony One is the way to get it out of Safe Mode.

To help you make sure the firmware update is successful:

  1. May I suggest you make sure you are running the latest Harmony Setup Software (V 7.7.0).
  2. Replace your remote's batteries with fresh ones. It is important the remote has sufficient, unvarying power when updating firmware.
I hope that helps.
______________________________________________
Harmony One Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Apr 18, 2009 | Logitech Harmony One Advanced Universal...

1 Answer

Display shows "Harmony safe mode" and will not respond/turn off


remove one battery. press and hold the #2 while replacing the battery. hold the #2 until you see "upgrade success". press activities and you're back in business.

Mar 07, 2009 | Logitech Harmony 550 Remote Control

1 Answer

Harmony 659 won't learn samsung LN-52A850S1F remote


Samsung has recently acknowledged an issue with 8 series LCD TVs (e.g. LN52A860). When the TV is first turned on, it outputs strong IR interference which can render the Harmony unable to control your devices for several minutes. After the TV is warmed up, the interference dissipates and the Harmony will work correctly again.

To determine if your Samsung television is causing the issue:

1. Start an Activity that uses your Samsung TV
Confirm the Harmony is not controlling your devices
2. Completely cover the screen of your television with a blanket or dark colored sheet
3. Try changing the channel. If the device now responds, the television is interfering with your devices. Please contact Samsung for support

It is possible that by disabling certain features on your TV can also resolve the issue. Features that may cause interference with your remote include:

1. DNR/Active Control
2. Power Saving Mode

To disable either of these features, please consult the user manual for your TV.

Mar 04, 2009 | Logitech HARMONY 659 Remote Control

1 Answer

Activities button won't work


Have you tried the "help" button? That usually rights anything wrong with the unit, by itself.

If not, connect it to a PC, and let it re-program itself.

Jan 27, 2009 | Logitech Harmony One Advanced Universal...

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