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Problem for Gateway PC Laptops
Generic problem for all Gateway PC Laptops

I have a gateway pc laptop w/ windows vis...




By amoredegata7 on Nov 05, 2009

" "
I have a gateway pc laptop w/ windows vista, amd turion 64x2 mobile tech... just bought last year, my dvd drive is a dvdrw multirecordable with laserflash technology and is also a cd rw and for some reason, my computer has decided out of the blue to pretend it doesn't exist. it says the driver is corrupt, yet it refuses to allow another driver to replace it. the dvd drive itself, does work. how do i get it to recognize? When I disable and erase the driver and then let the computer recognize there's dvd in there, it loads the driver over again and says there is a problem installing it. It's a dvd/cd-rom - Optiarc DVD RW AD 7563A ATA device. The driver is listed as cdrom.sys and there is another driver in the box with it that says GEARAspiWDM.sys. Please help!!!!!!

Solution #1

posted on Nov 06, 2009
Not Rated)

Ricklincs

Rank: Wiz  Computer Hardware  Expert
Rating: 82%, 42 votes
try the link where there is an option for microsoft to auto
fix this or follow the instructions
hope this helps let me know if i can be of further help.
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060#letmefixit

Microsoft Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.

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Solution #2

posted on Nov 06, 2009
Not Rated)

rabbanees

Rank: Wiz  Computer Hardware  Expert
Rating: 78%, 26 votes
HI,

ITS PROBLEM OF WINDOWS RAID DRIVERS,,

SHORTLY EASIEST WAY RESTORE WINDOWS,,

PROGRAMS>ACCESSORRIES>SYSTEM TOOLS

TNKS

RABBANEES
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