Question about Webroot Spy Sweeper (spysweeper) for PC

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Spy Sweeper Problem

My Spy sweeper offered me a free upgrade and i accepted. Now it says i need to restart my computer but when i restart it the same message appears again. I tried restoring it but the same problem still stands any other advice?

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Try to unstall it all the way dl latest verison from website not your cd then reeneter your name key to get it back to full verison also download cc cleaner free tool from filehippo.com u can get it clean ya up maby sumthing blocking it old files try them 2 options 1st see what happends

Posted on Jan 06, 2008

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Posted on Jan 02, 2017

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1 Answer

Difficulty uninstalling webroot off my computer


Right-click on the Webroot Spy Sweeper icon on your computer's taskbar. A menu for the program will appear. The taskbar is the bottom bar of your computer. The Webroot Spy Sweeper icon looks like a green bulls eye.Select "Exit" from the Webroot Spy Sweeper menu. Select "Yes" if asked if you wish to shut down the program.Click on the "Start" icon and select "Control Panel."Click on "Add / Remove Programs" if you are using Windows XP. Select "Programs and Features" if you are using Windows Vista or 7.Click on the "Webroot Spy Sweeper" program listing.Click on "Uninstall." A Webroot Spy Sweeper uninstall wizard will open.Select "Uninstall" in the wizard and hit "Next." Follow instructions on screen.Restart the computer if prompted.Click on "Start" and select "All Programs."Right-click on the "Webroot Spy Sweeper" folder and select "Delete."

Jun 14, 2011 | Computers & Internet

1 Answer

My webroot won't scan or upgrade or anything


More than likely the product has expired. I would recommend switching to a good free application such as Malwarebytes (http://malwarebytes.org/) or Spybot Search and Destroy (http://www.safer-networking.org/en/index.html) both of which do comparable jobs to Spy Sweeper for free.
Ensure that you do the updates prior to running scans to get the latest protection.
If you have recently purchased Spy Sweeper I would highly recommend calling them for technical support or a refund (1-866-612-4268).
Hope this helps!

Mar 10, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Can't check for updates for Anti Virus with Spy Sweeper - get DNS error - cannot locate server, and error code disp0201. I also re-directed to another web page when I try to update definitions or look for...


I would suspect your computer has a virus or has spyware or malware that is causing this. Restart your computer in Safe Mode and run Webroot and your other security software. If they find nothing then restart your computer and then go online and run this free scan. http://us.trendmicro.com/us/housecall/

Dec 15, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I have a subsription with McAfee and I cannot download the software before having this webroot spy sweeper removed.I cannot find it on my computer and never had a subscription with this webroot spy...


first uninstall the webroot spy sweeper through the following steps.
1.click start 
2.go to control pannel
3.open 'add or remove program'
4.a window will open wait for some time until the list is populated

5 i)in that list find webroot spy sweeper and click remove 
   go through the uninstall wizard and finish the uninstallation process

5 ii)if you didn't find webroot spy sweeper there then it can be a virus
You need to download a program called MalwareBytes because that searces your entire computer
, finds the virus and completely destroys it.

http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Click the green 'download now' button (don't worry - this is free) and once you've downloaded it, got the updates and done a system sweep which takes a long time but it's worth it, you should be fine. It also solves the desktop, wallpaper and screensaver hijack, too.

6. restart your computer

7.open mycomputer click search and do a search for webroot spy sweeper
delete all the files and folders regarding webroot spy sweeper

8.now download mcafee before installing mcafee uninstall MalwareBytes and restart your pc
because at a time only one antivirus software should be used

i think this solution will help you 
if the problem is not fixed please inform i will suggest some other ways

Dec 19, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

AVG compatibility


Just open task MGR and stop it from running, then update and restart,, If you surf the web and are on a lot of free sites you should get rid of AVG,,,# 2 is kaspersky for best,, and AVG is #10 I stake my life on this claim no matter what anyone says,if they say different
ask them what virus's and trojans and rootkits and worms they used for testing.

Oct 28, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

SpySweeper Anti Virus conflicts with Trend Micro AntiVirus


I would remove Spy Sweeper and Trend Micro. Then I would install the free versions of AVG, Ad-aware 2008, WinPatrol SpyBlaster and ScrubXP .

I have been using this combo for years and have had no problems as long as you keep them updated.


Please remember to rate all users who assist you for free :)

Sep 30, 2008 | HP Pavilion dv2000t 14.1" Notebook Laptop...

1 Answer

Spy problems


First Try This:
Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)


If it gets nasty reboot in to safe mode (follow these steps):
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"

Once you are in safe mode do this:
1. Download the free microsoft app "Autoruns" from http://download.sysinternals.com/Files/Autoruns.zip
2. Extract the .zip file
3. double click the file "autoruns.exe"
4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done)
5. Make sure you are in the "Everything" tab (which loads up by default)
6. Hit CTRL + F (to do a Find)
7. Type "Spy" and hit ENTER
8. The first entry containing the word "Spy" in your startup instructions will be highlighted
9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item
10. Press F3 to see the next item containing the word "Spy"
11. Keep repeating steps 9 & 10 until you get through the entire list
I'm guessing you might find the following:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
12. Reboot as normal (spysweeper should not load up)
13. Attempt uninstall, reinstall again

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Spy sweeper


What you need to do is
1.) click start / all programs / axcessories / system tools / system restore

2.) now restore your computer to a previous date ( one before u upgraded )

if that dont work you will need to uninstall and re install the program

cheers

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Free upgrade


12/4/2007- Webroot experienced a brief system outage that may have caused some current Webroot Antivirus/Spy Sweeper users to receive a "keycode is valid but not in the database" error. To resolve this issue, please do a manual update of your software or wait for your program to do an automatic update check and the issue should be fixed. We apologize for any inconvenience or confusion this may have caused.

Dec 05, 2007 | Webroot Spy Sweeper (spysweeper) for PC

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