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You could log on to your account at www.sprint.com/mysprint
Click on Reset Voicemail password under My Subscriber.
Your passcode will be temporarily set to the last seven digit of your phine number.
If you did not registered online. You can dial *2 on your cellphone to reach Customer Service.
If you have the feature, then you just need to call your Voice mail under messages, or call your phone from a secondary line * preferably a land line * and call your cell number, once the voice mail prompt starts enter * and it should prompt for a password which the default is the last 7 digits of your cell ** everything after the area code ** and it should all work, Let me know how it goes, thanks Justin Please Rate Me :)
Lets see using your phone dial your 10 digit nextelpersonaltelephone number (ptn) follow the sistem instruction to create a new 4 to 7 digit password, record your name and record a greeting, it will say "Thank for use..etc,etc, and you got it...good luck