Question about Sony Playstation 3 (PS3) Console

1 Answer

PS3 connection error

I know you've probably answered this before, but here's my question:
I have the 60 gig PS3. I followed all of the steps, including a useful guide from this site on connecting. I get to the connection test step, and get the proper IP address (meaning that part succeeded). However, internet connection failed due to a DNS error, 80710102. Any suggestions?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 36 Answers
Re: PS3 connection error

Are you connecting through a router?. If so set all of your PS3 settings to easy. If your trying to connect directly to a dsl or cable modem, you might not get connectivity but may get an ip address, as some providers require that you register your MAC address with them to connect a particular device. If you have a router...say a wired one, and you connect any PC through it and get internet, you should be able to hook up the PS3 and put it on easy automatic settings for the connection and it should connect. However, if the router is set for a static ip address (no dhcp), it wont hand out all of the information to the Ps3.

Posted on Jan 05, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

Ps3 slim error #8002a548


Dec 14, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 freezing, and start up error code 80010514 displayed, have tried system file restore amd database rebuild, yet problem persists

Have you got a fat 60 gig, as this appears to be a common problem after downloading the auto update 3.01. Me and three friends are having the same problem and sony refuse to accept there is a problem. Write to thats what were doing hoping to get some answers

Apr 07, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My playstation won't turn on!

I know what is the problem the same thing happen to me before you need to open your ps3 and look for a battery that the ps3 have inside. the battery is locate under the motherboard take out and them put it back and this is everything whem you finish try to turn on your ps3.

Feb 01, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Backwards compatability

actuallly a lot of ps2 games can be played with the HDMI connected. I do it all the time... however yes the 60 gig will not play every ps2 game and there is a whole slew of the 60 gigs that are not backwards compatable at all. check it out on wikipedia's page on the ps3.

I haven't had a problem with any ps2 game yet, and the only ps game that I own that hasn't played on my ps3 is FF8.

Jan 09, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

How can i get my 60 gig ps3 to go online with wireless connection

the only way you can connect a PS3 to the internet is either though an Ethernet cable what comes out of your router

Or By Wireless


Dec 17, 2008 | Sony PlayStation® 3 (60 GB) Console

1 Answer

DNS Error 80710102

This is a really annoying bug that’s present even in the current version (2.10 as of this post) of the Playstation 3 system software. When I got my PS3 earlier this month, it was using the oldest version, 1.10, but I couldn’t update it because the DNS error was preventing me from getting online.
After searching online for that error number, I came across a few sites that said the PS3’s DNS server needs to match that of your router. I made the appropriate changes to the PS3 and off I went. There was still a problem, though: it wouldn’t login to the Playstation Network, even though it passed the DNS test. Augh.
Some of the more silly answers I found included resetting your modem, calling your provider, telling the PS3 to automatically find all settings, and turning off your firewall. None of these make any difference.
The only option I had left was to download the update to a USB flash drive. This is a poor solution because not everyone HAS a flash drive. (You could probably do this using the 80 gig model’s card reader, though I wouldn’t know about that.) Anyway, here is a simplified version of the directions I followed:
1. Make a new directory in the flash drive named PS3, then one named UPDATE (both must be in all caps).
3. Plug the flash drive into the console, then from the XMB: Settings -> System Update -> Update via Storage Media
After this is done, you can delete the stuff you created on the flash drive.
Now, you’re using the most recent software and it still keeps giving you DNS errors? The only solution I’ve found so far is to keep trying to login until it works. That may sound like a shitty answer, but it’s the only one I’ve found that works with any certainty. After searching for a good amount of time and trying every suggestion, brute force is the most dependable answer I found.
Update: I’ve been using OpenDNS ( & for a couple of weeks now with little luck, but some people say it helps.
Update 2: I solved the mystery: spanning tree. Spanning Tree Protocol is a protocol for preventing loops in a network of switches. I had to turn on spanning-tree portfast on the port my PS3 is plugged into. Chances are this solution is completely unhelpful for most people, but I’m putting it up here anyway, just in case.

Dec 13, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 is not reading discs

There is a common problem with the Blue-Ray players in the PS3. There is not anything that i know of that you can do other than have your PS3 worked on

**Warning** If you have the old 80 or 60 gig ps3 that you are able to play PS2 games on and you are trying to go through sony for repair they may just give you a new 80 gig ps3 in which you will not be able to play PS2 games on any more that feature has been taken away

Dec 03, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


hold the "power button" down till it beeps two times total and it should search for output format

Aug 05, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Data On The PS3 HDD

Yes all of your data on the hd is on the hd, I can find you one or sell you one. I believe on ebay right now there is one for 40$ which is decent! Or check out a big electronic seller ie circut city frys electronics best buy ect and tell them you want to upgrade your ps3 they will know what to do!

May 28, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


As far as i know if it is a 20 or 60 gig it is just playstation 20 or 60 gigabites. I have heard that the 40 and 80 gig models have been refered to as 2.0. So it would be playststion 3  80 2.0

Feb 09, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

696 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles Experts


Level 3 Expert

3018 Answers


Level 3 Expert

6993 Answers

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Are you a Sony Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides