I'm not 100% sure that this will work. I have a 3N, when we first got it I had the same problem. After clearing the jam - You have to open the top portion of the printer. Even if the jam is no where around that area... the printer won't reset itself until you lift that top piece. I even tried to turn it off, thinking it would reset...it didn't.
I know the 4g is much newer then mine...but being it's the same company.. this problem might be fixed the same way.
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dear please find back cover and open it found big unit of printer called printer fuser assembly.removed it carefully you need one Philips screw driver,losses the two screw after that you removed screws slide it right side if you stand back of the printer,however after remove the fuser assembly you can installed it new in the Xante 4G printer when you install slide fuser to left side and alignment carefully,hope you understand.
I haven't checked in a while. Xante told me when I called them that they were not planning to make updates past the current version of the 4G OS X drivers, as the machine was no longer in production. They said the driver should perform adequately on current versions of OS X even though it was not initially designed for them (as they did not exist when the driver was created).
I found this to be untrue in my case. The drivers did not allow me to print consistently from 10.5.8 on an Intel Mac Pro.
My solution was to activate the print server on an Xserve running the Tiger server version of OS X, install the Xante driver there (since it was designed to run on that version of the OS), and now my newer macs can use the printer without issue.
PROBLEM: Paper Jam.
XANTE 1200, Tabloid size, B&W, Printer —Red light blinking fast indicating paper jam upfront.
If you checked everything, trays, ink cartridge etc., and see no paper jam anywhere, take the top cover off and look inside the (head) for the jammed paper!
This printer is problem free. It has given us the best service for many years.
Michael J. Frangos,