Question about NetGear WGR614 Wireless Router

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Sustaining a connection

Ever since i got the wireless router with my laptop from dell i have had some minor connection problems. however in recent months every device that tries to connect to the internet through the router cannot stay connected. my laptop has windows vista home premimum and i have an xbox 360(wireless) and an old dell from 2001. i have manually tried to improve it but i cannot get my devices to sustain a connection for any large amount of time without manually going downstairs and resetting the modem and the router. even then it doesnt always reconnect. i just cant stand it anymore. my parents are even thinking about getting a new internet service but i think its the router. please help.

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Since this problem happens with all devices -- and they are probably located in various places -- that rules out either the devices or physical problems (like long distances between the device and the router or thick walls). You're probably right that it is a problem on the router end of the connection.

You should definitely try replacing the router before changing the internet connection, but before you do that, you should try to see if your outages correspond to the use of either a cordless phone or microwave oven -- both of those emit radio waves on a frequency close to wireless routers. Next time you lose a connection, see if anyone's on the phone.

If that's your problem, then changing your router (or your internet service provider) won't fix it. You can switch from a 2.4 Ghz cordless phone to a 5.8 Ghz model to avoid interference. Or switch back to ethernet cables.

Your issue, of course, may be elsewhere, but I have known a number of folks whose intermittent connection problems were due to cordless phones.

Posted on Jan 05, 2008

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