Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

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Clogged vacuum/Need Manual

The brush wont spin on my vacuum, I can see that it is clogged internally. Is there any quick way I can see a user's manual via Adobe Acrobat on the internet for free?

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Re: clogged vacuum/Need Manual

You will have to go, click on the the parts link, enter you model number, a parts list will come up. but there is a view diagram link to show you a picture of the parts breakdown.

Posted on Jan 05, 2008

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My vacuum cleaner start up fine, then quickly

Hi There,

This is a telltale sign that your vacuum cleaner is clogged. When the motor makes the higher pitched louder noise, your motor is not able to pull air through it, and has to strain harder because it's not able to breath.

Because you have already narrowed it down, that the noise only happens when you put the wand back into the vacuum, this means that you clog is definitely in the bottom section of the vacuum cleaner. Most clogs on upright vacuum cleaner occur right at the suction port behind the roller brushes on the bottom of the machine. Turn the vacuum upside down so that the brushes are facing upwards. Unscrew the bottom plate of the machine so that you may access the roller brush and belt. Look behind the brush roller for the opening of the vacuum where the suction port it. Look inside here and see if you can visibly see anything lodged inside. Sometimes just pushing a long screw driver into this hole can dislodge the obstruction.

If you aren't able to see anything in this port, and the screw driver doesn't dislodge it, look inside the small section of how that the wand connects into, and try pushing your screw driver down this hose to see if you can dislodge it from this part.

Sometimes a metal hanger can also effectively unclog hoses on vacuum cleaners, but just be careful that the hanger doesn't tear the lower hose section while you're pushing it through.

Also if you have another vacuum in the home, using the hose from the other vacuum and putting it inside the lower hose, or the suction port behind the brushes while you're pushing with the screw driver will also many times dislodge the obstruction easier.

Please let me know if this was able to unclog the vacuum cleaner, and I'd be more then happy to try and do some more advanced diagnosing with you for your vacuum cleaner.

If this was helpful to you, please help other Fixya users find this repair by rating helpful. This is greatly appreciated, and is what keeps Fixya repair experts continue giving free advice on the site.

Thanks so much,

Chris J.

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Check your system for any obstructions that could possibly causing the problem. Also, remove the brushes and see if there's a problem between the brushes and the motor.

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