Question about SanDisk Sansa e250 MP3 Player

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SanDisk Sansa View 16gB

My mom just purchased this mp3 player and I'm trying to set it up for her. I charged it for the 12 hours that the instructions said to, and now its not connected, but the screen still says that it is. I have tried to push all of the buttons and nothing happens. Should she just try to get a new one or am I doing something wrong.

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Re: SanDisk Sansa View 16gB

If the Sansa View is like the Sansa e200, then holding the power button for 10 or 15 seconds will force shut down the player. If it still says "connected" when you turn it back on, it might be a defective player. (most likely a defective connection.)

But before returning it to the store, you can also try updating its firmware. You can find what you need here:

Posted on Jan 05, 2008

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My sansa view will not finish turning on. It stops after sandisk sansa apprears on the screen. How do I fix this?

SOLUTION 1 - Make sure player is fully charged.
1. Connect the player to the PC.
2. Make sure the computer detects the player.

NOTE: If needed, switch the player to MSC mode, then connect it to the PC.

3. Leave the player connected for approximately 2 hours to charge.
4. Disconnect the player from the PC.
5. Verify if you can turn on the player.
6. Reset the player if necessary.

SOLUTION 2 - Reset the player.

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let your battery run out by leaving you mp3 player play as long as it can....then open up the back of the mp3 player take out the battery and put the battery a freezer for an out or 2 then let it sit out for a day then put it back in the sansa and recharge it and it should either fix it or help add more life span to the charge

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Make sure the hold switch is not engaged - it will interfere with the charging process. Here is a link to the full user's manual:

-Tha Mp3 Doctor

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SanDisk Sansa e250 MP3 Player won't charge anymore

an itrip has different charging rates than an ipod, so you fried something inside of your sandisk.

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