Question about Canon Elura 85 DV Digital Camcorder

1 Answer

Won't accept minidv tapes

Keeps giving a 'remove the cassette' message. have shut down and reloaded, as well as trying new tapes, etc. owner's manual has no solutions. used only as a deck, for less than 30 hours.


Posted by on

1 Answer

Re: won't accept minidv tapes

That happened to mine. I had to take the camera back to bestbuy where I bought it and get it fixed. I forget what was wrong with it. Something on the inside got screwed up. I think it was called dubbler or something like that.

Posted on Feb 01, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Iam getting pink horizontal lines on the camera's player. i tried several photoe outlets to buy a digital head cleaner cassette but without success. can i use other methods to clean the camera' s heads...

I do not recommend any type of manual cleaning of the heads. They are very delicate and can get damaged very easily. If you are looking for a head cleaning tape try these links:

For an 8mm camcorder:

For a miniDV camcorder:

Not sure what format your camcorder is, but these are the tapes that we use in our repair shop. Sony is the absolute BEST....they last for years!

Hope this has helped you.

Sep 21, 2010 | Video Cameras

1 Answer

Re-Insert the casette problem

sony is notorious for brand specific the same can be said for their mavica series cameras that can use any mini-disc. unfortunately the best solution is to stay with sony tapes

Jul 30, 2008 | Sony DCR-TRV285E Digital-8 Digital...

2 Answers

Cassette will not fully eject open to remove tape and will not play the tape

if you cant pull it off with a pencil or something small.. you can try with a screw driver and lots of patience to open the tape bay...

Dec 29, 2007 | Canon ZR45MC Mini DV Digital Camcorder

1 Answer

I have a Canon ZR90A and started noticing horizontal gray lines displaying across the screen when it plays back. What is causing this?

The most common cause of horizontal lines during playback is dirty heads/tape path. If you have a head cleaner tape, try playing it for about 5 to 10 seconds and then try your tape again. Repeat as necessary. Try not to run the head cleaner for long periods of time because you may wear down your heads quicker (cleaning cassette is somewhat abrasive). If you do not own a head cleaning tape, I highly recommend purchasing one. Sony (in my opinion) makes the best miniDV head cleaning cassette. We use this brand in our repair shop and they last for years. I have posted a link to the particular tape I am speaking of. Your local camera/camcorder shop may have these for sale.

Hope this helps you.

Sep 12, 2010 | Canon Video Cameras

1 Answer

Canon ZR500 won't close cassette bay

If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to

Aug 27, 2007 | Canon ZR500 Mini DV Digital Camcorder

1 Answer

My heads on the xm1 seem to be dirty, ive used a sony cleaning tape, it only makes a difference for an hr or two taping, any sugestions

Hi there,

Firstly, I must explain how the MiniDV system works:

Although this may sound illogical, MiniDV camcorder heads do actually use a type of lubrication cassette system and there are 2 types:

- DRY lubrication (Canon, Panasonic, JVC etc)
- WET lubrication (Sony)

Now, if you haven't noticed already from the above 2 types, you are in fact using the WRONG type of cassette on your camcorder.

Although Sony cassettes are often readily available (and often perceived to be the best quality), by using Sony cassettes on a Canon camcorder (or Pana, JVC for that matter), you are in fact causing premature wear on the heads. So, the condition you are describing as 'dirty' heads, is in fact caused by the use of the wrong (wet type) cassettes on your DRY type camcorder.

Using "WET" type cassettes on a DRY system camcorder, can often leave residue on your heads, or worse....cause wear. The same principle applies to Sony camcorders - use only Sony 'WET' type cassettes, not Dry cassettes.

This also applies when using HEAD CLEANER cassettes - as indicated, you have used a Sony Head Cleaner cassette (this is a WET type cassette), when in fact, you should be using a DRY HEAD CLEANER cassette (Pana, Canon etc).

CAUTION: when using a head cleaner cassette, only playback the cassette for no more than 6 sec's at a time (anymore will damage the heads).


For your Canon camcorder, use only DRY MiniDV cassettes (Pana offer cassettes from Studio, Professional to Master Quality), including DRY Head Cleaner cassette. This should improve the playback quality from your camcorder.

Mar 25, 2010 | Canon XM1 Mini DV Digital Camcorder

3 Answers

Loading a cassette

having the same problem...when I put a new tape in it just ejects it right away!

Apr 17, 2008 | Canon ZR200 Mini DV Digital Camcorder

2 Answers

Remove Cassette Error

The problem that you are experiencing with your Canon GL2 camcorder is a common problem on your camcorder. Check out this video for more information.

Sheryl Bahr

Nov 13, 2007 | Canon GL2 Mini DV Digital Camcorder

1 Answer

Camcorder Canon ZR 200

First if you have a very bad tape (miniDV) (hard to turn by your hand) the camera will automatically eject coz it cant load the tape to it. it is not a head problem. It seems that you have a mechanical loading issue here. But try to put new miniDV tape. ANd post here what happen. PS Dont use compress gas to clean it you might put new problem. Please use only the head cleaner tape (MiniDV) if you want to clean the head. Hope this may help you

Aug 13, 2007 | Canon ZR200 Mini DV Digital Camcorder

Not finding what you are looking for?
Canon Elura 85 DV Digital Camcorder Logo

Related Topics:

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Video Cameras Experts


Level 2 Expert

373 Answers

Sheryl Bahr
Sheryl Bahr

Level 2 Expert

65 Answers

Chris Phillips

Level 1 Expert

19 Answers

Are you a Canon Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides