Question about HP DeskJet 950c InkJet Printer
My DeskJet 950C was printing only the pink color. I replaced the tri- color 78 cartridge and it is still only printing pink, not cyan or yellow on test pages. Any assistance? Thanks
Assuming that you have the correct print drivers and the color is set correctly on your software. Then the issue is often caused by the ink drying and clogging the injectors. Open the lid and remove the ink cartridges, then unplug the printer. Then get a swab or Q tip and using bottled water (do not use tap water). Moisten the swab and wipe the areas on the printer where the ink cartridge contacts the printer. You should see ink on the swab. After you let it completely dry then place the cartridge back in and turn the printer back on. Try to print again. If it is still not printing with the correct colors then you could have a problem with the injector circuitry. At that point it is cheaper to buy a new printer. You can get refurbished ink jet Dell printers at Dell.com under outlet for usually $30-$40 and a one year warranty.
Posted on Feb 11, 2008
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