Question about Microsoft Xbox 360 Console

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Family settings I cannot change family settings, either from the console or online. Any suggestions? xbox support is useless, unable to fix

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  • ucllc Jan 08, 2008

    The child account and parental approval has already been set up, we now want to change them and it will not allow us in to change the settings.

  • gaminfreak Jun 28, 2008

    I have a child account for my xbox 360 live gold subscription.
    When I signed up my live account i never put a password for the family settings. And I just put my parents email account that wasn't actually a windows live email, yet it still accepted it. So now I have no way of changing the password for my live account and taking off the family settings. Is there anything I can do? I have phoned in xbox support 5 times, not once have they helped me solve this problem. I really want these family settings off! Please HELP!!

  • Anonymous Dec 17, 2008

    I have this as well, when I try to access my family settings on the console, it says it cannot connect to xbox live, when I can easily play, and online it says page is unavailable.

  • Anonymous Dec 27, 2008

    i have the same problem..
    i cannot add friends or do anything because of family settings
    when i try to change the settings, an error comes up saying that i am not connected to xbox live when i obviously am..



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Hahahahahahahahahahahahahahahahahahahahahahaha sorry but hahahahahahaha

u need 2 be dumb

Posted on Feb 06, 2009

  • james farmer Jan 15, 2013

    thx for nothing u **** i said i knew nothing of this


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Before you can change Family Settings, your child must sign up for a child account and you must complete the parental approval steps to set up your child's account. For details, see Intro to Family Settings.

Posted on Jan 08, 2008

  • Cary Farah
    Cary Farah Jan 08, 2008

    loadTOCNode(1, 'whattotry');To resolve this issue, modify family settings. To do this, follow these steps:

    In the System section of the Xbox Dashboard, select Family Settings, and then press the A button.

    Select Xbox Live Controls, and then press the A button.

    Type the pass code that you previously set for the console.

    Select Original Xbox Games, and then press the A button.

    Select Allowed, and then press the A button.

    Select Done, and then press the A button.

    Select Yes to save the change.



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I cant reset my parental settings and question so how do i just take it off

Set parental controls through your computer
  1. Sign in to your Xbox account.
  2. Tap or click My account.
  3. Tap or click Security, family & forums.
  4. Tap or click Xbox 360 Online Safety, and then select the account you want to adjust. (Your child's avatar will be shown here next to your own.)
  5. Select Allowed or Blocked next to the areas you want to limit or allow access to, and then tap or click Save.
Set parental controls on your Xbox 360 console
  1. On your console, go to Settings, and then select Family.

  1. Select the gamertag of the child whose settings you want to adjust.
  2. Under Privacy & Online Settings, select Change Settings.
  3. Update the settings and then exit the screen to save.
Set parental controls through your computer
  1. Sign in to your Xbox account.
  2. Tap or click My account.
  3. Tap or click Security, family & forums.
  4. Tap or click Xbox 360 Online Safety, and then select the account you want to adjust. (Your child's avatar will be shown here next to your own.)
  5. Select Allowed or Blocked next to the areas you want to limit or allow access to, and then tap or click Save.2

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First I would try a few simple passwords such as 1234, 1111, 0123, things like that. If you are unable to figure out the password then you should be able to return the system back to its default settings.

To do this just go to your dashboard, then go to the system tab. There should be an option to restore all settings, this should remove the family settings.

Also you can try to log into the account that has power over the family settings and change them that way.

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I need more info, is it only that game? can you play other games? what error message does it give you?
with out knowing more I'm going to say that it's your console settings go to my xbox, family settings, then either change your settings or turn off console safety all together.

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I bought a used Xbox360 and the family timer is set on it. I want to reset this but unable to. There is a description on here that is a gentleman explaining how to solve the issue but its not working for...

When the Xbox 360 Family Settings are first setup, you are required to give it a four-button pass code in order to add or change settings.

There are two ways to edit or remove the Family Timer.

If you do have the pass code:
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  2. Select Family Settings, Console Controls.
  3. Enter your pass code.
  4. Select Family Timer.
  5. Select Disable.
  6. Select Done.
  7. Select Yes, save changes.
Now your timer should be disabled!

If you do not have the pass code:
  • Try contacting the previous owner.
  • Call Xbox Customer Support at 1-800-469-9269

Note: Some information taken from Xbox Support.
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If you experience this please follow this steps:
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Family settings greyed out on xbox live account

try going to to their website:

and you should be able to find it in there. If not there is a section on the 360 dashboard and when you creat your profile you select your settings for family settings. There is underground where there are no restrictions, but this is the only one i remember. Try editing the profile and finding it in there or try the website.

Hope this helps ^^ and please don't forget to rate. Thanks.

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From the XBox website:

Managing Xbox LIVE Activity
Xbox LIVE Controls come into play only when you take Xbox 360 online, and they're linked to a child's profile and gamertag. When an Xbox LIVE account is created, the service asks for the member’s age to determine whether to apply Family Settings to that account.
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To see these controls, go to My Xbox, open System Settings, then selectFamily Settings, Xbox LIVE Controls.

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