Question about SanDisk Sansa e250 MP3 Player

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Sandisk c 100 mp3

My daughter got this for christmas and she was able to down load songs but now the screen is just frozen there. the usb won't even read the device.

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Try to reset your device by holding the menu botton and the back...then go under device manager to uninstall the device...then unplug your device and plug it back again...then do a firmware upgrade on your device...

Posted on Jan 05, 2008


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Posted on Jan 02, 2017


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Cannot add new music or access previously loaded music

I know you hate to do this,..but reset your sanDisk, first,..if you've done this and it still doesn't allow you to add, will need to make a change in your settings....go to USB, then make sure you have selected "Auto Detect".

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Make sure the songs are in the right file format first. I would only download songs that are in mp3 format for starters. If it is still not playing, follow the reset method that the manual suggests. If it is still not working, it may be defective. These "windowless" players are the most difficult to use, because there is no on-screen display to let you know what's going on.

-Tha Mp3 Doctor

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i have unknowingly deleted my sandisk drivers, so again when i connect it to my system i see no usb-port connected, but player displays on the main display containing "san disk" how do i get my player in proper condition

Aug 12, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Frozen screen

download the new software off the sandisk site,
follow the instructions on the website!

May 09, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

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I bought a sandisk and it came with best buy stuff loaded. Well best buy stuff expired and i have a lot of memory tied uop with it. I want to totaly reformat and remove all related stuff to best buy so I can start from scratch

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1 Answer

Stuck on refresh/black screen

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Mar 22, 2008 | SanDisk Sansa e270 MP3 Player

3 Answers

Frozen screen

All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa c140 screen frozen

Try a "hard reset". Press and hold the power button for 15 seconds to shut off. With the device off, press and hold the vol + and the center select button. Power it back on, see if that works. You can add to the question if you have more questions. Best of Luck.

Sep 27, 2007 | SanDisk Sansa c140 MP3 Player

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Sansa e200r

my Sansa M200 has a frozen screen, tried removing battery but comes back screen frozen

Jan 04, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Won't Charge

I had the same problem. The next day I tried it again. It took about 5 hours to charge and then it froze. There were also songs on it that we had not recorded. This was in a sealed case! I took that one back the next day and got a new one. Today we charged that one and it only took about 2 hours. As soon as my daughter tried to go through the screens it froze again. You can't even shout it off! I am very frustraited!!!!!!

Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

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