Question about Philips GoGear HDD1830 MP3 Player

4 Answers

Philips gogear 8 gb mp3 player

My gogear is frozen with a message that says please connect player to pc but i dont have the installation disk to fix it help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  • Derives_07 Jan 05, 2008

    mine is HDD1630/17 6GB MP3 player.......it says on the screen "please connect to your PC

  • soxman35 Jan 17, 2008

    my philips mp3 says please connect to player pc and when i do nothing happens
    PLEASE HELP

  • Star1990 Jan 23, 2008

    if i unplug my 8gb philips mps it tells me to plug it into the pc and all it does it show me a picture of a mps conneting with a computer but nothing works on it

  • chrise850 Apr 07, 2008

    my player says to connect to pc i do but nothing happens and my

    computer doesnt reconize it please help

  • Anonymous May 03, 2008

    same thing with mine frozen with the thing telling me to connect to pc and when i do nothing happens my computer recognizes it but it doesnt get displayed in my computer

  • Anonymous May 14, 2008

    ive had mine for 2 yrs NEVER been able to listen to it at ALL i dont want these piece anymore i want my money back.I'll go buy me a ******* ipod

  • Anonymous May 22, 2008

    please someone help me, i got this mp3 player for my brithday and used only for 1 month but when once i plugged in it just showed connect to pc but didn't showed on my computer, and also when i unplugged it it was just frozen, is there any possibilities to fix it or what should i do please help me

  • Anonymous Dec 20, 2008

    i don't know how to load content on device

  • Anonymous Jan 09, 2009

    Same here .... I guess I am gona have to buy me a new mp3 player =/

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4 Answers

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Everytime i download music, pics, or vids after a while it stops uploading stuff and i have to format the hard drive on it almost every other day. is there anyone that can help me with this. i got it last xmas and its been like this ever since. it uploads up to 100% than freezes and doesn't do anything. what the ****?!?!?! it's annoying and if no one can figure it out **** it i'll buy an ipod.

Posted on Nov 25, 2008

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My guess is that you all have Vista, or an XP install with Windows Media Player 11.

Revert back to Windows Media Player 10 and fire up the Device Manager that came on the CD (You can also find it at phillips' website, in the product support section.) Click on the tab that says 'Repair' and hit the 'Repair' button. This should fix your problem.

Note that this will remove all of your files from the device.

Posted on Jun 30, 2008

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Try the RESET button with a paperclip. Worked for me.....

Posted on Jan 14, 2008

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My gogear is just froze after unplugging it. I left on charge also....but no action...When I try to switch off it doesn't get to switch off or do anything....just froze....I also want to know how to delete songs...Please help me. Thanks.

Posted on Dec 26, 2008

  • Perry Shekar Dec 26, 2008

    My gogear is just froze after unplugging it. I left on charge also....but no action...When I try to switch off it doesn't get to switch off or do anything....just froze....I also want to know how to delete songs...Please help me. Thanks.

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Posted on Jan 02, 2017

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1 Answer

Hi, I am using Philips Go Gear 4 GB MP3 palyer. It has 3 GB free space but when I start the player,below message comes . Please tell me how to solve the issue "Memory Full Connect to PC &...


Possible that some of the files in the GoGear are not to the requriement of the player. So download the media converter and download the files to be transferred to the player. In the first place connect the player to the PC and move OFF all the files , delete the memory to be free and then reload using the converter .
Use the link below:


http://www.userdrivers.com/MP3-Player/Philips-GoGear-SA3104-SA3105-SA3114-SA3115-SA3124-SA3125-MP4-Player-Media-Converter-Software-1-0/

Mar 18, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

My player has frozen. Everything I've tried, and every button I've pressed, doesn't work. Need help!


The firmware of your Philips GoGear SA1948 MP3 player has become corrupt.
Fix it by reflashing the system software, which you will find at the Philips website here.

Mar 14, 2011 | Philips GoGear SA1948 (4 GB) MP3 Player

1 Answer

Frozen


Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch. As soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Jul 12, 2009 | Philips GoGear HDD6330 MP3 Player

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Message showing - player problem connect pc and fformat player


i have philips gogear sa 1356/97 mp3 player.it is not working .when i switch on the player a message displays "Player Problem-Connect to pc-format player". My PC not detecting the device.

Jan 19, 2009 | Philips GoGear SA1350 MP3 Player

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Philips GoGear 4gb


Connect ..... Format .... if still does not work ... reset ... if still not working please upgrade firmware from philips website

Oct 14, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Frozen on gogear screen


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Major problems


You have to run the "Repair" function in the Philips Device Manager to remove this error message - see Philips website or call them for details.

Then upgrade the firmware:
Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor
-----
Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 02, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

A problem with my philips gogear...


The Device Manager came with the installation CD. If you lost the installation CD, you can get the Device Manager by going to www.usasupport.philips.com and entering in your model #, and going to "software & drivers"

If Device Manager is already installed, you can find it by going to Start --> All programs --> Philips Digital Audio Player --> Philips Device Manager

Jun 22, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

Frozen screen


Sounds like the database has become corrupt. The only cure for this is to restore the player.
This can be caused by shock to the player, not "safely disconnecting" from the PC, or incompatible Windows or Media Player version.

Assuming you player is a Philips HDD1830, install and run the Philips Device Manager from the product CD.

Select the repair/restore option.

Connect the player to the power supply and PC, then follow the on-screen prompts.

This will format the player, and restore the system files.

NOTE: ALL TRACKS WILL BE DELETED.

If you player is an SA6085 or SA6185, then the same method applies, but you will need to press and hold [VOL+] on the player whilst connecting to the PC, until told to let go.

If this doesn't help,, post your model number for more specific help.

May 14, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Frozen screen


The player can be reset if frozen by pressing and holding POWER ON & VOL+.

If the problem persists the only way to fix it is with Philips Device Manager. There is no Linux version available though.

Perhaps you can hijack a friends Windows PC to run it.

Apr 11, 2008 | Philips GoGear HDD6330 MP3 Player

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