ERROR--Turn off power came up. We still could not remove the disc before this message appeared--went to the troubleshooting part of the manual--where the player locks up (which it did do after teh interface message) and it told us to go to the general menu to reset the DVD/VCR and highlight and select USER DEFAULT ....there was no such selection there.What now???Will it be less frustrating when we are all up to our asses in discarded electronics? At least donate the damn thing to someone who may be able to make it work . . .