I keep getting a zoom error message. I turn the

First off how long have you owned the camera? Just to confirm it is a Fuji finepix a360. This means most likely it was dropped or banged with the lens extended out. There are a few things you can try and do yourself. If its under a year old it still has a warranty. If not you can still have it repaired by fuji or an independent repair service.

If your camera is still under warranty, the best thing you can do is to take it to the nearest official repair shop and they should fix it for free.
If your camera is out of warranty, or if the manufacturer refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try the following methods to repair it yourself.

First, make sure your camera has fresh batteries and it is in recording mode.

Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.

Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
Please let me know if you need any further assistance.
Thanks,
Lee