Question about Palm Tungsten E2 Handheld

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Won't shut down

My Plam E2 restarts itself whenever I attempt to turn it off. In addition it is not automatically timing out and shutting down at the designated time of 2 minutes. My battery is constantly being depleted.

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  • bradcx12 Jan 07, 2008

    I've done a hard reset and the Palm would power off and stay off until we performed a hotsync. After the sync, the problem would be right back. We are running Vista OS.



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There are a couple of things you can try.

1- Poke the hole in the back where it says reset.
This will in essence reboot your Palm.

2- Make sure the Auto-Off after: is set to 2 minutes by going into the Preferences, Power section.

3- If your Palm is not holding charge, connect the Palm to charge it. Turn the Palm on and make sure the battery at the top has a lightning bolt going through it. This will let you know it is charging. Then, push the reset hole in the back to reset the Palm. This should reset the charging mechanism in the Palm and allow your battery to hold power.

If the Palm does not hold power after step 3, you may need to see about getting it serviced.

Posted on Jan 04, 2008


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