Question about Maytag Neptune MLG2000A Front Load Stacked Washer/Dryer

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Stacked Maytag Neptune - Accessing Inertial imb/Upper tub disp Switches

I have a Maytag Neptune stacked W/D unit. Won't spin. Problem is definitely 1 of 2 switches (inertial imbalance/upper tub displacement), both of which are NOT accessable through the front or back panel of the machine. I know where the switches are located within the machine as I have the spec sheet for the unit. The problem is I can only find instructions for a stand alone washer - not a stacked unit. It requires that the top cover be removed. Being that the dryer is sitting directly on top of the washer, (all washer/dryer control knobs/buttons sit above the washer/are part of the dryer portion of the unit) I can't remove the top cover of the machine. It seems to me that the only way to get to the parts I need to replace will be by somehow moving the dryer at least partially off of the washer, but I'm not sure if its okay to do that or even whether its possible. All I know is that there has to be some way to get to the switches to replace them - can you advise? Is there a separate manual or instruction for stacked units? This has to be doable . . .

My Model # on the washer is MHS2000AWW, which no one seems to be able to find but it looks just like Model # MLG2000A, which is I think a later model.

Thanks, Melinda

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  • Melinda Fabrikant Jan 15, 2008

    Boy. Thanks for your reply! I am getting desperate here . . .

    Well, the control board shows no sign of damage and the door lock mechanism works fine when the machine is set to cycle 3. And I tested the switch in the door lock assembly but still no spin. I don't have an ohm meter so I used a paper clip to jump out the switches. Then I did the same with P3 pin 1/P2 pin 4 on the control board, ran the machine in cycle three and it spun, so I think this should indicate a balance switch problem, no? I don't think those switches can be reset, can they? Anyway, I replaced the lower tub displacement switch at the front, bottom of the machine since it was easiest to get to, but still no spin so I assume now it must be the upper displacement or inertial imbalance switch that's bad.

    I bought the repair manual and removed the washer front and door boot. This let me see and feel the upper tub displacement switch, but I can't quite get to it and I still can't even see the inertial imbalance switch. I think the only way to get to them is through the top of the machine by removing the dryer or at least shifting it to one side. I've disconnected the electrical connectors to the washer so no worry re: that issue. Ironically, the repair manual says nothing about how to remove the dryer/just gives a hard to see exploded view of components for each unit. On visual inspection, it looks like the dryer is clipped into the washer in front (not screwed directly through the washer frame) and there is a bridge/straight bracket fastening each end of the dryer to the washer in the back. I can't see if there are screws fastening the bottom of the dryer to the washer at the back of the dryer. Do you think I can just remove the back brackets/front clips and slide the dryer over or back enough to get to the switches???

    Does any of this sound right to you?

  • Melinda Fabrikant Jan 21, 2008

    Okay - final report - I did get the dryer up off of the washer (actually really easy as in the end all it took was removing 4 screws, sliding it forward an inch and tilting it up balanced on its back edge). As soon as I looked down, there was the inertial displacement switch with one of the feed prongs snapped off!!!! I replaced the switch and the machine is now working like a charm/spinning like a top. I am feeling really good about being able to fix it myself with lots of online help! Thanks so much for your input!

  • Melinda Fabrikant Jan 21, 2008

    Actually in my final report, I meant to say "there was the inertial imbalance switch with one of the feed prongs snapped off" - not inertial displacement switch - sorry if I confused anyone . . .

  • rcmsr Jun 19, 2008

    my nepyune wont spin out fully i have replaced both boards, but still the sme problem will start to spin but then slows and stops if it is the inertia imbalance switch where is it located on a stand alone washer thanks for the help



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I have a neptune mlg2000aww that has the same problem. had a service guy come out to check it out. he charged me $50 to tell me it would cost $360 to replace machine control board. I called an appliance parts supplier and found the MCB for $170. It took me approx. 20 - 30 min. to replace. Turned the washer on and voila it still didn't work. so thanks for posting now i have new found hope for my washer and peace of mind not to mention clean clothes in the near future.

Posted on Feb 05, 2010

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The switches you are referring to are set-reset. These rarely have a fault. Normally the machine control board is the faulty component. How did you determine that these switches are faulty ?

The safest way to access the upper portion of the washer is to remove the dryer. Another method is to remove the "complete" washer front and the control panel. This will give you access to the top of the washer tub.

Posted on Jan 15, 2008

  • Elmer Vest
    Elmer Vest Jan 15, 2008

    A set-reset switch is the same as a push button. It works by itself. I understand now why you suspect the switches

    There should be two screws (maybe more) holding the bracket on the back. Take the screw out and the should slide foward to release the clips.

    The problem could still be in the Machine Control Board but I'm leaning more toward the timer. The timer is nothing more than a series of relay contacts than run on cams. If the contacts are faulty or there is a bad cam then the machine will not work in whatever modes are involved.

    I hope you solution is correct because mine can be expensive.

    Please let me know what you find. I'm really interested.



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