Question about Dell Dimension 4600 PC Desktop

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Dimension 4600 cd/dvd drives not responding

Dimension 4600 wont read either cd/dvd burner drives. yellow exclamation marks by hardware in device manager. (code 39,windows cannot find the device driver for this hardware) top is a hitachi gdr-8162b. bottom is a phillips dvd8701 burner. were working before. not working now. need an in depth fix for this. thanks. amt51

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  • 243 Answers

Try uninstalling them in devive manager then rebooting and see 
if they are reinstalled automaticaly as drivers should be in xp already.

Just right click on them and select uninstall.

If that doesnt work then try update drivers and let xp search online for them.

Failing that then try changing the cable thats attatched to the motherboard.

Hope that helps? :)

Posted on Jan 04, 2008

  • Graeme Fallows Jan 07, 2008

    Please rate my answer if it helped ? Cheers!

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